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OPERATIONS


a smiling woman

OPERATIONS


OVERVIEW

two men in a discussion

EXCELLENCE. WE STRIVE FOR IT EVERY DAY.

How do you achieve operational excellence? At Willis Towers Watson, we focus on three key areas: operations management, process improvement and organizational design. You could join us as an accounting and settlement manager, claims handler, quality assurance compliance officer or administrative technician – the opportunities go on. As part of our Operations team you’ll be able to have a real impact as you tackle a wide range of operational challenges using the latest tools and techniques.

 

HOW WE WORK

Taking a highly strategic and innovative approach, our Operations colleagues develop and implement tools across all our business segments. These solutions are designed to help clients optimize performance in areas such as records management, business workflow, documentation management and organizational design.

KEY PEOPLE

 
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Ruth Grey

Ruth Grey

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Ruth Grey

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Ruth Grey

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Ruth Grey

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Ruth Grey

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Ruth Grey

Ruth Grey

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Ruth Grey

Ruth Grey

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Ruth Grey

Ruth Grey

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Meet our people

Operations

Karuna Jose

August 24, 2022
Pensions Administration AdvisorMumbai, India Operations
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/08/24132722/Karuna-Jose-1.jpg 469 465 rumpamala https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg rumpamala2022-08-24 13:24:012022-12-23 21:38:58Karuna Jose
Operations, Operations, Operations, Operations

Marvi Napoles

August 23, 2022
Head of Global Security OperationsManila, Philippines Operations
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/08/26091409/Profile-Marvi-Napoles-1.jpg 471 465 rumpamala https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg rumpamala2022-08-23 14:13:482022-12-23 21:49:34Marvi Napoles
Meet Our People, Operations, Operations

Poonam Yadav

April 8, 2021
Analyst Pensions AdministrationMumbai, India Analyst
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2021/04/24134147/Poonam-Yadav-204x300-1.jpg 471 465 scesin https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg scesin2021-04-08 14:27:312022-12-21 13:20:21Poonam Yadav
Meet Our People

Paul Dowding

January 24, 2019
Account Executive Ipswich, United Kingdom Operations
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2019/01/26091731/GL-18-WEB-6509d16-Paul-Dowding-280x360-1.jpg 471 465 aibel https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg aibel2019-01-24 12:49:532022-12-23 19:42:26Paul Dowding
Operations

Karuna Jose

August 24, 2022
Pensions Administration AdvisorMumbai, India Operations
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/08/24132722/Karuna-Jose-1.jpg 469 465 rumpamala https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg rumpamala2022-08-24 13:24:012022-12-23 21:38:58Karuna Jose
Operations, Operations, Operations, Operations

Marvi Napoles

August 23, 2022
Head of Global Security OperationsManila, Philippines Operations
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/08/26091409/Profile-Marvi-Napoles-1.jpg 471 465 rumpamala https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg rumpamala2022-08-23 14:13:482022-12-23 21:49:34Marvi Napoles
Meet Our People, Operations, Operations

Poonam Yadav

April 8, 2021
Analyst Pensions AdministrationMumbai, India Analyst
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2021/04/24134147/Poonam-Yadav-204x300-1.jpg 471 465 scesin https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg scesin2021-04-08 14:27:312022-12-21 13:20:21Poonam Yadav
Meet Our People

Paul Dowding

January 24, 2019
Account Executive Ipswich, United Kingdom Operations
https://cdn-static.findly.com/wp-content/uploads/sites/1862/2019/01/26091731/GL-18-WEB-6509d16-Paul-Dowding-280x360-1.jpg 471 465 aibel https://cdn-static.findly.com/wp-content/uploads/sites/1862/2022/01/19100335/wtw-logo.svg aibel2019-01-24 12:49:532022-12-23 19:42:26Paul Dowding
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AWARDS AND RECOGNITION

We are proud of all our achievements, at Willis Towers Watson, many of which have been recognized by organizations and institutions around the world.

 
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HRC Equidad MX

MX

HRC Equidad MX

Princess Royal Training Award 2022

UK

Princess Royal Training Award 2022

ISE Awards 2021 Finalist

Philippines

Philippines Best Employers 2023

ISE Awards 2021 Finalist

UK

ISE Awards 2021 Finalist

BBP

Global

BPP Apprentice of the Year Awards 2020 – 2nd place

Princess Royal Training Award 2020

Global

Princess Royal Training Award 2020

International Association of Black Actuaries

Global

International Association of Black Actuaries (IABA)

Center for Talent Innovation

Global

Center for Talent Innovation

best places to work

Global

Corporate Equality Index

Stonewall

U.K.

Stonewall

my G work

Global

myGwork

Time to change o r g

U.K.

Time-to-change.org

Employability

U.K.

EmployAbility

BRIGHT Network

U.K.

BRIGHT Network

Working families o r g

U.K.

Workingfamilies.org

L G B T Insurance Network

U.K.

LGBT Insurance Network

Lloyds’ Ex Military Network

U.K.

Direct Employers

Operation Impact

U.S.

Operation Impact

The Posse Foundation

U.S.

The Posse Foundation

AARP employers pride signer

U.S.

AARP

The Forum on Workplace Inclusion

U.S.

The Forum on Workplace Inclusion

N U E Awards 2019

U.K.

NUE Awards 2019

Top Companies for Graduates

U.K.

Top Companies for Graduates

Top Companies for Apprentices

U.K.

Top Companies for Apprentices

Apprenticeship Programme of the Year Finalist Badge

U.K.

The Learning Awards 2020

Women in Pensions Awards 2021

U.K.

Women in Pensions Awards 2021


 
PreviousNext

BPP

Global

BPP Apprentice of the Year Awards 2020 – 2nd place

Princess Royal Training Award 2020

Global

Princess Royal Training Award 2020

International Association of Black Actuaries

Global

International Association of Black Actuaries (IABA)

Center for Talent Innovation

Global

Center for Talent Innovation

best places to work

Global

Corporate Equality Index

Stonewall

U.K.

Stonewall

my G work

Global

myGwork

Time to change o r g

U.K.

Time-to-change.org

Employability

U.K.

EmployAbility

BRIGHT Network

U.K.

BRIGHT Network

Working families o r g

U.K.

Workingfamilies.org

L G B T Insurance Network

LINK U.K.

LGBT Insurance Network

Lloyds’ Ex Military Network

U.K.

Direct Employers

Operation Impact

U.S.

Operation Impact

The Posse Foundation

U.S.

The Posse Foundation

AARP employers pride signer

U.S.

AARP

The Forum on Workplace Inclusion

U.S.

The Forum on Workplace Inclusion

N U E Awards 2019

U.K.

NUE Awards 2019

Top Companies for Graduates

U.K.

Top Companies for Graduates

Top Companies for Apprentices

U.K.

Top Companies for Apprentices

Apprenticeship Programme of the Year Finalist Badge

U.K.

The Learning Awards 2020

Women in Pensions Awards 2021

U.K.

Women in Pensions Awards 2021

Willis Towers Watson

At Willis Towers Watson, we believe in equal employment opportunities, and we are committed to developing a diverse workforce and creating an inclusive work environment where everyone is respected, valued and appreciated. We do not tolerate any form of unlawful discrimination, nor do we support any action or initiative that infringes upon any human right.

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We’re committed to equal employment opportunity, and provide reasonable accommodations to all applicants. If you would like to request any accommodations from application through to interview, please email candidate.helpdesk@willistowerswatson.com
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