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Operations
Excellence through Innovation.
How do you achieve operational excellence? Our Operations teams develop and implement tools that help clients optimize performance in areas such as records management, business workflow, documentation management and organizational design. Join us and tackle a wide range of operational challenges, whether you’re working as an accounting and settlement manager, claims handler, quality assurance compliance officer or administrative technician.
How we work
Join us in one of two main areas. In Business Operations, you’ll find the teams that partner with segments, geographies and functions to deliver effective services for us and our clients. In Enterprise Operations, the focus is more on simplifying services, processes and procedures that can be used across the company.
Key People
Ruth Grey
Ruth Grey
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Ruth Grey
Ruth Grey
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Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Ruth Grey
Ruth Grey
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
Meet our people
Poonam Yadav
Paul Dowding
Karuna Jose
Poonam Yadav
Paul Dowding
Latest Jobs
Awards and recognition
We are proud of all our achievements, many of which have been recognized by organizations and institutions around the world.
U.K.
Workingfamilies.org
U.K.
LGBT Insurance Network
U.K.
Direct Employers
U.K.
Operation Impact
U.K.
The Posse Foundation
U.K.
AARP
U.K.
The Forum on Workplace Inclusion
U.K.
NUE Awards 2019
U.K.
Top Companies for Graduates
U.K.
Top Companies for Apprentices
U.K.
The Learning Awards 2020
U.K.
Women in Pensions Awards 2021
India
Women Empowerment Awards 2023
India
National Best Employer Brands 2022
India
Accelherate & Divhersity Awards
U.S.
Girl Scout
U.K.
RateMyPlacement
Global
Bloomberg GEI
U.K.
Stonewall LGBTQ+ Inclusive Employer
U.S.
Forbes 2023 America's Best Large Employers
Global
Corporate Equality Index
U.K.
Stonewall
MEXICO
HRC Equidad Mexico
U.K.
Princess Royal Training Award 2022
Philippines
Philippines Best Employers 2023
U.K.
ISE Awards 2021 Finalist
Global
BPP Apprentice of the Year Awards 2020 – 2nd place
Global
Princess Royal Training Award 2020
Global
International Association of Black Actuaries (IABA)
Global
Center for Talent Innovation
Global
Corporate Equality Index
U.K.
Stonewall
Global
myGwork
U.K.
Time-to-change.org
U.K.
EmployAbility
U.K.
BRIGHT Network
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