Client Management

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Overview

Adult, Female, Person, Woman, Conversation, Blazer, Clothing, Coat, Jacket, White Board

Our approach.

Shaped by you.

By ensuring we have the right client leadership, segmentation and structure in place, our Client Management team plays an essential role in our success. Whether you join us as a bid or claims manager, client relationship director or client management analyst you will work at the center of our organization, helping to define and deliver our unique value proposition and overall approach to client consulting solutions.

The list of clients your work could potentially impact is extremely impressive. We work with 86% of the Fortune Global 500 and 89% of the Fortune 1000 (U.S.). We also advise more than two-thirds of the sponsoring employers and trustees of the top 100 corporate pension schemes in the U.K., and are the actuary to more than 300 defined benefit clients in Canada.

Life in client management

The key objective of our Client Management team is to ensure we are bringing our clients the best of WTW. This involves designing targeting strategies, developing long-term relationships with clients and insurance carriers, and conducting research for client servicing and consulting project delivery. It also means being the face of WTW in the marketplace.

Meet our people

Client Management

Nichelle Daulby

Senior Director

Atlanta, U.S.

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Client Management

Shadab Hemani

Analyst

Mumbai, India

Face, Head, Person, Photography, Portrait, Smile, Neck, Adult, Female, Woman

Client Management

Emily Reading

Client Service and Analytics Manager

Ipswich, UK (with one day per week in London office)

Head, Person, Face, Smile, Photography, Portrait, Adult, Male, Man, Dimples

Client Management

Nuno Arruda

Head of Clients (dual hatted with Broking and Carrier Management)

Lisbon, Portugal

Latest Jobs

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Lead Associate - US Incoming Specialty Group

Client Management 202501823 Tampa Florida United States Tampa, Florida, United States US USLN NYC4 155517 Full time

Description We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled...

Associate Client Advocate, Financial Institutions and Professional Services

Client Management 202502879 Los Angeles. Atlanta. Chicago. New York. Philadelphia California. Georgia. Illinois. New York. Pennsylvania United States United States. Los Angeles, California, United States. Atlanta, Georgia, United States. Chicago, Illinois, United States. New York, United States. Philadelphia, Pennsylvania, United States US USMU GLA1 155951 Full time

Description The Associate Client Advocate (ACA) client-facing functions utilizing the colleague’s advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible...

Client Service Executive

Client Management 202502915 Birmingham. Bristol. Ipswich. Leeds. Manchester. Reading. Glasgow. Cardiff England. Scotland. Wales United Kingdom Birmingham, England, United Kingdom. Bristol, England, United Kingdom. Ipswich, England, United Kingdom. Leeds, England, United Kingdom. Manchester, England, United Kingdom. Reading, England, United Kingdom. Glasgow, Scotland, United Kingdom. Cardiff, Wales, United Kingdom GB GBPQ IPS1 155434 Full time

Description Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive. Why Join Us? Collabor...

Professional Indemnity Broker

Client Management 202501594 London England United Kingdom London, England, United Kingdom GB GBPQ LON3 155628 Full time

Description At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring t...

Associate Client Advocate

Client Management 202501602 Los Angeles. Tampa. Chicago. Philadelphia. Houston California. Florida. Illinois. Pennsylvania. Texas United States Los Angeles, California, United States. Tampa, Florida, United States. Chicago, Illinois, United States. Philadelphia, Pennsylvania, United States. Houston, Texas, United States US USLN TAM3 155543 Full time

BID Desk Senior

Client Management 202501008 São Paulo State of São Paulo Brazil São Paulo, State of São Paulo, Brazil BR BRLO BZL4 100000 Full time

Description A Função Gestão de Processos de Propostas: Coordenar e liderar o processo de elaboração de propostas comerciais de alta complexidade para clientes corporativos, garantindo que atendam às necessidades de risco e estejam alinhada...