Head of Corporate Clients

Head of Corporate Clients will lead the development and management of the middle-market. This strategic leadership role focuses on delivering services, business development, developing tailored solutions, and ensuring client satisfaction. The successful candidate will drive growth by acquiring new business, retaining key clients, and expanding existing relationships.

The Role

• Orchestrate new business placement, renewals and alterations of existing coverage
• Develop, review and deliver presentations to secure new, and build on existing relationships
• Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market
• Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients
• Provide coverage and program design advice and expertise to client; perform needs and gap analysis to make recommendations regarding program improvements
• Build strong partnerships with a broad range of organizations and stakeholders in the market in order to secure optimum terms and conditions for clients
• Contribute to thought leadership and continuous process improvement of the function
• Work closely with associates to stay on top of changes in the marketplace
• Collaborate with placement teams to oversee design and preparation of draft proposals; negotiate and finalize of quotes, terms and conditions and coverage confirmations to ensure contract certainty
• Request / Attend and participate in regular client meetings

The Requirements

• 15+ years industry experience
• Strong group presentation skills (written and verbal); ability to drive complex/technical conversations
• Relationship management: Customer focus, collaboration and interpersonal skills and conflict management; Demonstrates shared ownership of resolution of conflicts
• Negotiation skills: Carrier and client negotiation skills. Can secure concessions without damaging relationships
• Business acumen: demonstrates knowledge of industries and clients, carriers and/or markets
• Project Management: ability to effectively manage and oversee small projects
• Receptive to feedback; critical thinking and problem-solving skills; high adaptability
• Leadership skills; applies judgement in making decisions, directs and motivates others, takes lead and promotes teamwork
• Technical skills; ability to review and understand coverage forms and answer coverage questions. Ability to review insurance specification of contracts; ability to run analytics models
• Knowledge of end-to-end insurance process, including process owners and rationale/purpose of key steps

Equal Opportunity Employer