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    Operations

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    People, Person, Adult, Male, Man, Head, Face, Clothing, Coat

    Excellence through Innovation.

    How do you achieve operational excellence? Our Operations teams develop and implement tools that help clients optimize performance in areas such as records management, business workflow, documentation management and organizational design. Join us and tackle a wide range of operational challenges, whether you’re working as an accounting and settlement manager, claims handler, quality assurance compliance officer or administrative technician.

    How we work

    Join us in one of two main areas. In Business Operations, you’ll find the teams that partner with segments, geographies and functions to deliver effective services for us and our clients. In Enterprise Operations, the focus is more on simplifying services, processes and procedures that can be used across the company.

    Meet our people

    Latest Jobs

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    Broker - Senior Associate

    Operations 202408272 London England United Kingdom London, England, United Kingdom GB GBPQ LON3 155400 Full time
    Description Position within the Direct GB business unit responsible for retention and servicing of existing global clients and new business development, utilizing market and internal WTW relationships with a focus on North American Property. WTW...

    Head of CRB Business Operations, Projects and Change - Western Europe

    Operations 202408256 London England United Kingdom London, England, United Kingdom PT 2181 WRV1 177796 Full time
    Description Post 2022-2024 Transformation program this leader will be responsible for ensuring the sustainability of the changes and efficiencies delivered during the transformation period.  They will manage the pipeline of projects left to deli...

    Pensions Calculations Analyst

    Operations 202408245 Redhill England United Kingdom Redhill, England, United Kingdom IN INLC ITC1 000834 Full time
    Description Are you passionate about building Pensions Calculation proformas and working with DB Pensions? This is an exciting opportunity to join our Outsourcing Team as a DB Pensions Calculations Analyst. A strong knowledge of Guaranteed Minimu...

    RPA Automation Developer

    Operations 202408207 Lisbon Portugal Lisbon, Portugal PT 2181 LIS4 177150 Full time
    Description About WTW WTW is a global leader in advisory, broking, and solutions, helping clients turn risk into opportunities for growth. With a rich history dating back to 1828, we’ve been part of some of the most iconic moments in history—fro...

    Senior Pensions Administrator

    Operations 202408158 Welwyn Garden City England United Kingdom Welwyn Garden City, England, United Kingdom IN INLC ITC1 000834 Full time
    Description Are you a Self driven professional with a Passion for DB Pensions Administration? We are hiring for Senior Pensions Administrators who would be based in one of our offices in Redhill, Leeds or Welwyn. In this role, you will take on mo...

    Awards and recognition

    We are proud of all our achievements, at WTW, many of which have been recognized by organizations and institutions around the world.