To stay informed about new openings: Join our talent community
Service Center
OVERVIEW
Knowledge. We help you share it.
If you like providing clients with professional and knowledgeable service, there’s plenty of opportunities for you at WTW. Become a Call Center Operative, Customer Service Representative or Supervisor, Service Center Manager, Benefits Advisor, Claims or Application Data Processor, or Accounting or Licensing Specialist…the list goes on.
We’ll help you provide outstanding service – educating customers, explaining benefits processes, and resolving issues – by making sure you have the knowledge, skills and information to hand.
How we work
As a Customer Service Representative, you’ll have access to web-based desktop technology and real-time information about your area of expertise to provide callers with the help they need. 99% of callers have their questions answered and issues resolved during their first call and we work hard to maintain this standard.
Meet our people
Laura Punzón
Nick Alexander
Ana Cristessa Nabuab
Laura Punzón
Nick Alexander
Latest Jobs
Awards and recognition
We are proud of all our achievements, many of which have been recognized by organizations and institutions around the world.
U.K.
Workingfamilies.org
U.K.
LGBT Insurance Network
U.K.
Direct Employers
U.S.
Operation Impact
U.S.
The Posse Foundation
U.S.
AARP
U.S.
The Forum on Workplace Inclusion
U.K.
NUE Awards 2019
U.K.
Top Companies for Graduates
U.K.
Top Companies for Apprentices
U.K.
The Learning Awards 2020
U.K.
Women in Pensions Awards 2021
INDIA
Women Empowerment Awards 2023
INDIA
National Best Employer Brands 2022
INDIA
Accelherate & Divhersity Awards
U.S.
Girl Scout
U.K.
RateMyPlacement
GLOBAL
Bloomberg GEI
U.K.>
Stonewall LGBTQ+ Inclusive Employer
U.S.
Forbes 2023 America’s Best Large Employers
GLOBAL
Corporate Equality Index
U.K.
Stonewall
MEXICO
HRC Equidad Mexico
U.K.
Princess Royal Training Award 2022
PHILIPPINES
Philippines Best Employers 2023
U.K.
ISE Awards 2021 Finalist
GLOBAL
BPP Apprentice of the Year Awards 2020 – 2nd place
GLOBAL
Princess Royal Training Award 2020
GLOBAL
International Association of Black Actuaries (IABA)
GLOBAL
Center for Talent Innovation
GLOBAL
Corporate Equality Index
U.K.
Stonewall
GLOBAL
myGwork
U.K.
Time-to-change.org
U.K.
EmployAbility
U.K.
BRIGHT Network
Join our talent community