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    Senior Surety Client Manager

    Philadelphia, Pennsylvania, United States

    Senior Surety Client Manager

    • 202407129
    • Philadelphia, Pennsylvania, United States
    • Closing on: Dec 31 2024

    Description

    The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment.

    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

    The Role

    Essential Duties and Responsibilities:

    • Manage day-to-day needs for clients, including bond requests, billing issues, bond reports
    • Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters
    • Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities
    • Communicates with underwriters on status of account or individual bond approvals
    • Issues original bonds as needed
    • Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects
    • Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues
    • Demonstrate ability to effectively communicate with internal and external clients/peers/sureties
    • Support other surety staff as needed or assigned
    • Attend client meetings as required

    Qualifications

    The Requirements

    Knowledge, Skills and Experience:

    • P&C licensed
    • Minimum – 5-7 years of relevant working experience in a Surety environment
    • Insurance related and other professional designations highly desirable
    • Possesses effective verbal and written communication skills
    • Possesses excellent interpersonal skills
    • Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities
    • Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment
    • Strong decision-making capabilities
    • Must be results oriented
    • Ability to provide superior customer service to the client and the sureties
    • Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines
    • Ability to learn and utilize EPIC
    • Willingness to participate in surety industry events
    • Independently carry out specific assignments and tasks

    EOE, including disability/vets 

    Apply Now

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    Quaisquer currículos não solicitados/perfis de candidatos enviados por meio de nosso site ou para contas de e-mail pessoais de funcionários da Willis Towers Watson são considerados propriedade da Willis Towers Watson, não estando sujeitos ao pagamento de comissão. Para que uma Agência de Recrutamento/Empresa de Pesquisa seja autorizada pela Willis Towers Watson, ela deve ter um contrato formal por escrito, assinado por um recrutador autorizado da Willis Towers Watson, e uma relação de trabalho ativa com a organização. Os currículos devem ser enviados de acordo com nosso processo de inscrição de candidatos, que inclui o envolvimento ativo na pesquisa específica. Da mesma forma, se o processo de inscrição de candidatos não for seguido, nenhuma comissão será paga pela Willis Towers Watson para nossas agências de recrutamento/empresas de pesquisa autorizadas. A Willis Towers Watson é um empregador de oportunidades iguais. Se você deseja que suas informações de contato sejam salvas para consideração futura, envie um e-mail para: Agency.inquiries@willistowerswatson.com .

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