What led you to choose WTW as your employer?
Emily: I had worked with WTW at a previous organization. I was aware of the phenomenal reputation of the firm and its focus embodied the values I am passionate about communicating. New clients, new data and new projects keep your days exciting and as a global organization, serving 450 of the Fortune Global 500, WTW was a place where I could envision my career. Since joining, I’ve only become more enamored with the talent here at WTW and the meaningful work we do.
Shannon: I only thought of WTW as an insurance brokerage firm, however, when I saw Emily had joined, it inspired me to learn more. After doing some research, I was impressed by WTW’s commitment to leveraging data to implement practical solutions. It was appealing to work for a global organization that was grounded in a strong purpose, with values including teamwork, respect, and excellence.
What was your interview process like?
Emily: I was pleased that WTW moved very quickly with my interviews. The team was eager to get to know my background but also focused equally on discussing what I most enjoyed in communications and change. Each leader I met with was inspiring and inviting – I truly saw a place where I could learn, grow and thrive with talented communicators who value professional excellence while prioritizing holistic balance.
Shannon: It was the absolute best interview experience. I felt like everyone was genuinely interested in getting to know me and my background – they weren’t just going through the motions. Each leader I met with had a unique perspective and it was refreshing to have open and honest conversations throughout the interview process. Their passion for the work and commitment to supporting each other was also very apparent. That is when I knew I wanted to be part of the team.
Describe your first day at WTW.
Emily: I immediately felt the warmth from my team, even from colleagues hundreds of miles away. My manager made time for me, and the Onboarding team was just a call or click away for anything I needed. The software and systems were user-friendly, and the Employee Experience team welcomed me with a virtual “hello”! I’ve never started a role in a fully remote setup, yet I truly felt connected to my team and other colleagues.
Shannon: I felt like a part of the team even before my first day. Everyone was so welcoming and quick to offer help. My manager had regular check-ins and took time to organize a virtual “welcome” with all the team members. It was nice to have all my equipment and clear instructions for getting started on day one.
How have you developed so far since joining WTW?
Emily: It’s impossible to not immediately want to soak in all the knowledge and expertise of our WTW colleagues. I’m fascinated by the robust data that we base our strategies on and the diverse work we do. With each project you support, you learn a new challenge, new solutions, and new ways of working. Collaboration and inclusion are two key values I’ve noted in my time with WTW so far.
Shannon: With encouragement from others on the team, I’ve already gained so much confidence in my ability to provide value and move projects forward. I love watching others work with clients to gain a true understanding of their needs. I appreciate the opportunity to offer potential solutions based on my past experiences and understanding of what it is like to be on the other side of the fence, supporting employees through big changes.
What has been your favorite part of WTW so far?
Emily: It feels great to know that your organization aligns so seamlessly with your personal ideals. It is evident to me that WTW walks the walk, and not just talks the talk. Inclusion and diversity is not just something that is referenced, but you can feel it throughout the day – through emails, events, pronouns and pictures. Leadership has been visible and transparent by sharing business updates, personal stories and candid feedback to ensure we all feel part of the bigger story. Collaboration and teamwork are not just ideals in a job description, but the essence of how we work – someone is always behind you and beside you, ready to support anything you or your clients need. These are a few of my favorite things.
Shannon: At WTW, there is a place for everyone, and we are all working together towards a common goal of doing excellent work to help our clients. I love the connections I’ve made, the challenges I face that are helping me to grow, and the encouragement I get from everyone along the way.