To understand why work-life balance is important is more than a trend, it’s a strategic imperative. We recognize that fostering a healthy balance between personal and professional life is essential not only for colleagues’ well-being but also for long-term organizational success.
Today, our colleagues and potential candidates are looking beyond competitive salaries and benefits. They are prioritizing their physical and mental health, seeking careers that support their overall quality of life. That’s why work-life balance for employees has become a cornerstone of our people strategy.
In this article, we explore the science behind work-life balance, share insights from our Human Resources team and highlight how WTW supports our colleagues in building fulfilling careers.
The science behind balance: why it matters for employees and companies
The concept of work-life balance refers to the ability to effectively manage professional responsibilities while maintaining a fulfilling personal life. But what work-life balance means in practice goes beyond flexible hours,it’s about creating an environment where employees can thrive.
According to WTW’s 2024 Workplace Flexibility Pulse Survey, organizations that prioritize flexibility, mental health resources and employee autonomy see measurable improvements in morale, engagement and retention. These findings reinforce why work-life balance is important not just for individuals, but for business performance as well.
Our HR partners echo these insights, emphasizing that investing in work-life balance directly contributes to higher productivity and job satisfaction. Flexible work styles, mental health support and a culture of trust are just a few ways we bring this philosophy to life.
“When people have the opportunity to balance their personal and professional lives, it shows in everything: in their energy, in how they connect with the team, in their creativity and in the way they face challenges. From the company's perspective, I have seen that this translates into more commitment, better results and a healthier and more sustainable culture.”
Karol Gomez - Senior Associate HR Advisory, WTW Colombia
This perspective is echoed by Ana Donoso, who emphasizes the strategic value of supporting employee well-being:
“We believe that the physical, emotional, social and financial well-being of employees is a central axis to improve productivity and the sustainability of business results. A work environment that promotes work-life balance allows people to be more focused, motivated and committed.”
Ana Donoso - HR Business Partner, WTW España
By prioritizing work-life balance for employees, we foster a culture where people can thrive and contribute meaningfully to the organization’s success.
Want to see how this comes to life across our global teams? Explore real stories from colleagues around the world who are building fulfilling careers at WTW, where balance is not just encouraged, but embedded in the way we work.
Work life balance for employees: how it shows up
“When I unexpectedly became a full-time caregiver for my mother, while also raising my daughter, WTW’s flexible and collaborative culture made all the difference.
I didn’t just receive support; I was empowered to stay present for my family without stepping back from my career. That kind of trust and care is something I’ll never forget. WTW lives its values. It's not just about slogans - it's about action. The culture here is grounded in trust, inclusion, innovation and most importantly, care.”
Dianne Lopes, Senior Talent Sourcing & Market Intelligence Specialist
“I joined WTW during the pandemic, a time of uncertainty and change, but I quickly found stability through the company’s hybrid work model. The flexibility it offers has been essential, not only for managing my workload effectively but also for caring for my senior dog, who requires extra attention. Being able to structure my day in a way that supports both my responsibilities and my well-being has made a meaningful difference.”
Victoria Nied, Lead Associate – Health & Benefits
“Outside of work, I’ve always found energy and joy through physical activity and time with family. I grew up playing football and recently returned to taekwondo,activities that keep me balanced and motivated. Thanks to WTW’s flexible work style, I’ve been able to reconnect with these passions.
I also organize football games with colleagues from other departments, which helps me stay connected while promoting wellness. Whether I’m on the pitch, at the movies or building a puzzle while listening to music, these small rituals help me recharge. I rediscovered many of them during the pandemic, and they’ve become essential to my routine.”
Javier Mariles, Lead Associate – Marketing Communications
These stories show that no matter where you are in the world, WTW takes work-life balance seriously. Across every region, our commitment to employee well-being is consistent and intentional.
As Karol Gómez puts it, “balance isn’t just a benefit, it’s part of our culture. There’s trust, flexibility and above all, a genuine focus on helping people feel well, grow professionally and stay connected to their purpose.”
Start a career with balance at WTW
Looking for a workplace where your well-being matters just as much as your performance? We believe that balance is not a luxury, it’s a foundation for long-term success. Explore our open roles and start building a career with real balance.
Because when you understand why work life balance is important, you’re not just choosing a job, you’re choosing a culture that values people, supports growth and empowers you to thrive.
Check jobs open at WTW and discover a community to belong to today.
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