Business Systems Analyst

The Role

This role will be an integral part of a global team that will deliver technical solutions in a quality and efficient manner to clients around the world.
 

Performance Objectives: 

Excellence

• Provides expertise in the clients’ business and in the industry where the client belongs.

• Responsible for the analysis and definition of the business and system requirements, recommends solutions to improve the clients’ business.
• Communicates the business requirements and recommended solutions clearly to the Project Manager or Development Team. Has a good understanding of what it takes to deliver solutions.
• Participates in the development of solutions and ensures that solutions and other deliverables satisfy the business requirements.
• Creates technical documentation and functional user documentation.
• Develops comprehensive test plans for system implementations.
• Performs unit and comprehensive testing with system developers for overall quality assurance of functional and technical quality of deliverables.
• Trains users on the system and provides ongoing technical support.
• Identifies and raises risks and issues related to business needs and the team’s capability to meet these in a timely manner.
• Support management and business development team in the assessment of new clients’ business need to the capture new businesses by evaluation, writing, and presenting proposals.

• Provides inputs to project management for use in schedule planning.

• Assists Project Manager in determining work effort and scheduling.

• Tracks the project status and communicates status to project manager or lead consultants or to client as appropriate.

• Ensures that assigned tasks are accomplished within the planned work durations.

• Ensures that accomplishments and work hours are accurately accounted for in Extensity (or equivalent timesheet tool) and in weekly status reports.

• Manages the business and system requirements of the clients, ensures that these needs are satisfied in all system and system-related deliverables.

• Ensures that business requirements are controlled in accordance with the project scope.

• Reviews deliverables/output. Ensures conformance of deliverables to agreed business needs of the clients.

• Ensures conformance to defined standards and processes.

• Collaborate in defining standards and processes to be followed to ensure quality in undertaking tasks and producing deliverables.

• Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability.

Clients

• Communicates effectively with clients and project teams.

• Attends team or client meetings as appropriate to present project specifications or report project status.

• Develops strong client relationships from middle to senior management.

• Ensures that clients’ business expectations are aligned with commitment at all times.

• Assists project manager or other lead consultants in determining and monitoring overall project direction, scope, work plans, and budgets.

• Assists in determining requirements for estimating new project budgets

Financial

• Assists project manager or other lead consultants in determining and monitoring overall project direction, scope, work plans, and budgets.

• Assists in determining requirements for estimating new project budgets

The Requirement

• Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area.

• At least 5+ years of relevant work experience

• Experience or training in: RDBMS, SQL, Web-based applications and tools

• Experience with test plan creation, testing procedures and test plan execution is preferred.

• Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required

• Strong verbal and written communication skills in English and a demonstrated ability to interact with colleagues at all levels 

• Experience working with the US and/or UK is preferred

• Ability to work on "virtual" teams with members from different geographic areas

• Ability to multi-task and be mindful of deadlines. 

WTW is an Equal Opportunity Employer