The Commercialization Enablement Partner drives EX commercialization at scale by partnering with Subject Matter Experts and Solution Leads to define a clear asset brief, then coordinating production and delivery of market-ready sales and colleague facing materials. The role is accountable for intake clarity, production coordination, quality control, and on-time delivery of scalable core assets, with structured geo tailoring as needed. 

Key Responsibilities

Intake, assessment, and briefing

• Support and execute the assessment and production components of the EX Innovation & Commercialization process, ensuring approved ideas are translated into high‑quality, market‑ready assets efficiently and at scale. 

• Support the intake and initial review of incoming commercialization requests by checking for completeness, basic readiness, and alignment with defined criteria, and flag potential gaps or risks to the appropriate owners (e.g., Subject Matter Experts, Operations, or Org Readiness Leads).

• Partner with Subject Matter Experts and Solution Leads to shape clear asset briefs that clarifies target audience, use cases, key messages, required asset types, and geographic tailoring needs.

Asset production orchestration

• Partner closely with cross‑functional stakeholders (e.g., commercialization leads, marketing, operations, and growth teams) to coordinate inputs, production timelines, review cycles, final approvals, and asset delivery.

• Develop and adapt colleague-facing commercialization materials (e.g., presentations, enablement tools, guides, and supporting documentation) based on approved strategic direction, Subject Matter Expert input, and finalized messaging, leveraging established templates and standards.

• Apply standardized templates, frameworks, and production best practices to drive consistency, quality, and speed to market. 

   

Quality, governance, and lifecycle management

• Oversee the development, refinement, and ongoing maintenance of commercialization assets to ensure they remain current, reusable, and aligned with global standards and messaging. 
• Oversee refinement and ongoing maintenance of commercialization assets to ensure they remain current, reusable, and aligned with global standards and messaging, including version control and clear handoffs.

• Maintain a governed library of assets (metadata, naming, storage, and retrieval expectations) and ensure timely updates, appropriate archiving, and content hygiene in partnership with Knowledge Management Support.

• Support tracking and prioritization of work, ensuring transparency across stakeholders and managing competing requests in a fast moving environment.
• Contribute to the continuous improvement of commercialization production processes, tools, and ways of working.

Qualifications

Experience

• Minimum 3–5 continuous years of experience in commercialization enablement, sales enablement content, content operations, knowledge management, or a related production role supporting go to market motions.
• Demonstrated experience coordinating cross functional asset production across multiple teams (subject matter experts, design, editorial, marketing) with clear timelines and review cycles.

Core Skills

• Demonstrated ability to support the translation of complex ideas, concepts, or expert input into clear, structured, and market-ready materials, with strong attention to detail, quality, and consistency across deliverables.

• Asset briefing capability: ability to shape an ambiguous request into a usable brief that guides downstream production and reduces iteration loops.

• Comfortable supporting project and workflow coordination across multiple workstreams, helping to prioritize tasks and track dependencies across time zones.

• Support content governance and lifecycle activities by following established version control practices, taxonomy or metadata standards, and archiving guidelines, and maintaining library hygiene in partnership with Knowledge Management Support.

Tools

• Advanced PowerPoint and Word; strong collaboration and library management using SharePoint (or equivalent) for governed storage, controlled access, and versioning.

Ways of working

• Demonstrated ability to engage professionally with senior stakeholders, maintain a strong service orientation, and surface scope or role boundary concerns when requests extend beyond defined commercialization or readiness responsibilities.

• Comfort operating in fast moving environments with shifting priorities while maintaining quality and compliance discipline.

• Working familiarity with change management concepts and readiness artifacts (e.g., training plans, FAQs, job aids), with the ability to support their development and execution without serving as the program owner.

  A high level of integrity toward maintaining ethical standards and practices, including protecting business and client confidentiality and data security.

WTW is an Equal Opportunity Employer