Senior Director, Sales Effectiveness & Rewards

As a Senior Director, you will be primarily responsible for leading and partnering with colleagues to sell and deliver Sales Effectiveness & Rewards engagements with a wide range of clients across industry sectors. In this capacity, you will act as a coach and mentor for consultants and analysts.

The scope of our projects includes sales incentive assessment and design, customer facing incentive design, incentive plan implementation and communication, pay-level benchmarking, goal-setting methodology development, job leveling, career management program design, and custom surveys, as well as projects in partnership with other lines of business such as M&A due diligence and integration, total rewards strategy design and rewards optimization assessments.

Our work spans a wide variety of disciplines, including: 

• Sales compensation strategy 

• Competitive sales compensation analyses 

• Base salary program design 

• Sales incentive program design (and incentive design for other customer facing roles)

• Careers and Work (focused on sales roles)

• Job levelling and architecture 

• Competency and skills frameworks  

• Role profiles

• Performance management 

You will also participate in and contribute to activities that support continued revenue growth of the Work & Rewards line of business and WTW overall. These activities may include supporting local, regional and/or national marketing events, performing industry/topical research and developing intellectual capital, and participating in our firm’s industry and/or topical teams. 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. 

The Role 

Some of your main responsibilities will include: 

• Serving as the lead Sales Effectiveness & Rewards Consultant on client projects, guiding your WTW teams to assess, design, develop and implement sales compensation strategies and programs (e.g., base pay, sales incentives, performance management) which align with the clients’ overall human capital strategy and support their business and talent objectives. 

• Overseeing the delivery of multiple and complex project engagements in a way that ensures profitable revenue for WTW, associate engagement and development and high client satisfaction. 

• Leading the generation of new business by facilitating regular pipeline management, engaging in prospect discovery, creating and implementing strategies to penetrate local and regional markets, listening for broader opportunities across Work & Rewards, developing and delivering proposals to ultimately achieve yearly sales goals and in support of the broader Work & Rewards objectives. 

• Establishing collaborative relationships with clients to understand their business and issues to better inform our consulting and to expand WTW’s relationship into new service areas. 

• Thinking strategically in partnering with clients to pioneer unique approaches to solving their business problems and leveraging our data and digital solutions and partnerships to deliver the work and enable the client solution on an ongoing basis

• Providing high quality consulting advice, accurate technical content and engaging deliverables to senior leaders in client companies. 

• Using highly effective written and spoken communications to deliver detailed findings, analyses and recommendations to senior leaders of client organizations. 

• Leveraging to and managing the work of project managers and junior staff, providing coaching and on-going feedback. 

• Demonstrating leadership ability by effectively mentoring consultants and analysts. 

• Serving as a positive role model of WTW values and contribute to building an employer of choice culture of top performing associates committed to client satisfaction, teamwork and excellence in all that is done. 

• Contributing to the development of new tools and approaches. 

• Building WTW’s Sales Effectiveness & Rewards brand through intellectual capital generation, publications, and speaking engagements. 

• A minimum of 12-15 years of design-orientated experience focused on sales compensation in consulting or highly consultative corporate environments. 

• Significant knowledge and understanding of sales compensation, sales roles and alternative go-to-market models, and sales talent programs and processes. 

• Excellent analytical skills both in terms of using analysis of quantitative and qualitative information to diagnose and resolve complex issues. 

• Creative, analytical and results-driven orientation, demonstrated through the ability to draw conclusions, themes, and trends from data analysis and communicate results effectively. 

• Strong project management capabilities, with the ability to manage both our internal teams and coordinate with our client partners. 

• Highly developed executive presence with excellent and persuasive oral and written communication skills. 

• Strong client relationship skills: the ability to influence management and the ability to work across all levels of an organization. 

• Proven ability to effectively sell and solve client issues and lead and develop teams of high performing consulting professionals. 

• Mentoring/coaching skills.

• Bachelor’s Degree required; MBA or related advanced degree is desirable.

• Working knowledge of Excel, MS PowerPoint, MS Word. 

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $250,000-$375,000 USD per year.

This role is also eligible for an annual short-term incentive bonus

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets