Administrative assistant - Spanish speaker

About Us

WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. 
From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828.

Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day. 

The Opportunity

As an Administrative Analyst for Health & Benefits, you will materially contribute to clients’ benefits strategy by supporting the management of the carrier bid, procurement, and negotiation process, as well as a variety of activities related to the maintenance of the portfolio, premium calculations, and invoice reconciliation.

What will you do?

To support the delivery of that strategy, some of your tasks will be to:

• Undertake data (financial, membership, invoices) processing and analysis to support program design, using agreed upon tools, standards and techniques
• Design and distribute bid requests (RFP) to target carriers / vendors
• Collect, summarize and analyze proposal findings
• Prepare placement / renewal deliverables for clients
• Support the production of benefits plan design and reporting publications
• Process, project and transaction management
• Support policy renewal activities
• Support claims management
• Monthly reconciliation of commissions and performing commission

What You’ll Bring

• Preferable but not mandatory 3 years or more, of experience working with health and benefit plans and their financials, doing life and/or health insurance operations processes (e.g. invoice and billing, policy administration, renewals, claims, enrolment).
• University degree (preferably in a program with a heavy emphasis on mathematics or business)
• Proficient in Spanish
• Experience in Front Office activities and customer management
• Experience with data entry, validation, and manipulation
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.