Human Resources Absence Management Analyst

This position has responsibility for managing the various absence programs at WTW which includes short term disability, long term disability, the Family Medical Leave Act, Paid Family Leave, Mandated Paid Leave, Paid Time Off (PTO) and state/local leave plans.

Responsibilities include but are not limited to: 

• Coordinate numerous components of the various absence programs and serve as the contact for the impacted colleague, the disability vendor, and other stakeholder groups 
• Communicate complex details in an understandable manner to colleagues 
• Ensure absence programs are administered consistently 
• Manage the ongoing administration of the PTO program including responding to colleague inquiries providing a high level of customer service orientation 
• Work on special projects as required 
• Respond to any errors in payroll by reviewing past records and making any wage corrections or adjustments when necessary
• Track employee absences for leaves of absence
• Answer employee questions about payroll and leave entitlements and/or balances
• Evaluate the accuracy of timesheets submitted for leaves of absence/verify timesheet records and consult colleagues about any discrepancies
• Perform data audits, report results, and follow up actions such as corrective and preventative actions  

• Associate degree, or BS/BA in Business Administration, Human Resources, or a related field 
• 1-3 years of related employee benefits administration experience, familiarity with regulations such as FMLA and state disability plans preferred 
• Advanced computer skills, including, but not limited to, Microsoft Office and Oracle Cloud (the HR system is a plus but not required)
• Payroll experience a plus
• Willingness and ability to work independently and on a team
• Must be accustomed to a fast paced, high-volume environment with deadlines and last-minute requests
• Project management skills
• Self-starter and quick learner
• Ability to prioritize requests and duties
• Excellent communication skills, both verbal and written - English language required
• Must be detail-oriented
• Strong skills in mathematics
• United States leave plans experience is preferred 

Equal Opportunity Employer