Pensions Specialist

Are you a self-driven professional with a passion for DB Pension projects? Join WTW's dynamic Redhill team and make a meaningful impact as we seek a Pensions Specialist for our Redhill office. In this role, you will take the lead in running, monitoring, and managing both ad-hoc and complex BAU projects, while supporting the team in ensuring that client reporting and compliance requirements are met and delivered within the specified timelines.

You will report directly to the Admin Manager/Team Leader and collaborate as a key member of a dedicated client team, bringing together a diverse range of skills and expertise. This role requires a highly motivated individual with a proven track record of taking initiative, who is capable of independently delivering successful outcomes on ad-hoc, client-specific projects.

At WTW, we trust you to bring your expertise, and we provide the people, tools, and environment you need to thrive. Most of our colleagues work in a flexible "hybrid" model, combining remote, in-person, and office interactions based on the needs of the team, role, and clients. Our approach is built on trust, recognizing that "hybrid" is not a one-size-fits-all solution, but a tailored approach to support your success.

The Role

• Help the team to deliver and meet the client’s Reporting and compliance requirements.
• Support and assist Client Managers to achieve and deliver excellence in the service proposition to the client and members.   
• Understand the links between data, calculations and multiple project streams.
• Work collaboratively with peers and contribute to the wider day to day management of the client.
• Contribute to the implementation of continuous improvement initiatives to increase end to end automation efficiencies and results with the aim of delivering operational self-sufficiency.
• Take a proactive interest for own continual learning and understanding of the business.
• Help with defined projects working with colleagues across multiple functions to facilitate a successful outcome.
• Interact with the client and their advisors on complex and technical queries to understand their requirements and to clarify and document these.
• Work with the Team/Team Leader to help improve operational efficiency and reduce costs e.g. automation, full use of standard procedures.
• Help the team to run, contribute to, manage and monitor ad-hoc BAU projects, large and small, and assist the team to ensure the client reporting and compliance requirements are met and produced within agreed deadlines.
• Build and maintain technical, procedures and client knowledge through experience.
• Ensure client work is undertaken on time whilst adhering to our quality standards.
• Take ownership and accountability of allocated work to ensure service level is achieved.
• Fully engage with colleague training and development to assist the team’s performance

The Requirements

• Experience of working on a major client with a mix of complex DB and DC especially DB is needed
• Strong organisational abilities and flexibility to work in a team/virtual team environment working on multiple client priorities.
• Client facing interpersonal and communication skills.
• Process driven with ability to modify approach.
• Take pride in your work with accuracy and adherence to a high level of quality being paramount.
• Excellent time management and ability to meet deadlines and prioritise own workload.
• Pensions technical expertise is required 
• Experience of project based technical work in a client environment.
• Ability to analyse and manipulate data, deliver in agreed client format with a strong working knowledge of MS Excel whilst being open to learning new technology and tools.
• Ability to assist with the production of bespoke reports for the client in agreed formats.
• Improve knowledge and own technical skills through participation in online, instructor-led or self-taught training.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

Equal Opportunity Employer