The role will be responsible for assisting in the implementation, maintenance, and support of various Reports to meet the organization's needs. Additionally, the role will involve building and enhancing existing physical, logical, and presentation models using BI tools to fulfill reporting requirements. Furthermore, the role will encompass designing and building reports and dashboards, as well as assisting in the development of complex ad hoc queries and analyses
The Role:
Key accountabilities include:
• Assist in the design, development, and implementation of MIS projects and initiatives.
• Provide technical support and troubleshooting assistance for MIS reports & Tools.
• Extract actionable insights from data through advanced analytics, enabling informed decision-making and strategic planning.
• Create compelling presentations that effectively communicate data-driven insights to diverse stakeholders, enhancing decision-making and fostering knowledge sharing
• Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.
• Perform data analysis and interpretation to support decision-making processes.
• Develop and maintain documentation related to MIS processes, procedures, and systems.
• Participate in meetings and discussions with stakeholders to gather feedback and requirements for report enhancements.
• Builds a comprehensive understanding of the applications, systems and infrastructure across the Outsourcing GB line of business.
• Work with the support teams to ensure reliability and automation of production activities related to BI environment. Provide technical support as needed.
• Maintain security model in relation with the BI tool
• Works closely with team members to ensure that the correct data is always displayed in reporting.
• Initiate practices that will increase code quality, performance, and security.
• Develops recommendations for continuous improvements initiatives, applying deep subject matter knowledge to provide guidance at all levels on the potential implications of changes.
• High learning adaptability, demonstrating understanding of the implications of technical issues on business requirements and / or operations.
Subject Matter Expertise
You seek opportunities to build your subject matter knowledge, skills and understanding of emerging technologies and industry practices in your area. You share your knowledge with team members.
You are recognized as a specialist in your area, applying your subject matter knowledge and skills to assess impact, scale, timelines, and complexity of work needed, solve complex problems and deliver improvement initiatives.
Solution Development
You facilitate collaboration within and across teams to develop solutions and monitor progress.
You think across boundaries to identify links between domains, systems, people and processes and evaluate the impact.
You guide others and set processes and measurements to ensure the team take ownership and accountability for delivering timely and quality solutions.
Technical Communication
You break down complex technical information into understandable terminology and concepts. You help others to do the same.
You consistently adapt your communication content and style to influence internal and external stakeholders based on an understanding of their familiarity with technical concepts and processes
