Software Project Manager

When it comes to talent and compensation management, no other firm combines the human capital expertise, world class technology and global strength better than Willis Towers Watson. Our HR Software consulting services range from strategy development to highly advanced workforce planning and optimization solutions. Our world-class proprietary systems fully enhance the HR experience for our clients’ employees and ease the burden from HR.

The Role

As a Project Manager, you will be responsible for managing implementations of Embark, our Employee Experience platform, which is delivered as a Software as a Service offering. Please visit https://www.wtwco.com/en-GB/Solutions/products/embark for an overview of our solution.

This role is responsible for managing the life cycle of the implementation by managing project team members, ensuring deadlines and budgets are met, quality standards are upheld, and project success criteria are achieved. The ability to effectively and proactively communicate with the client, as well as internal team members, is critical to success in this role.

Responsibilities 

• Maintaining client contact throughout the project lifecycle including regular client updates.
• Provide effective and proactive communication with clients (verbal, written and face-to-face) to ensure high levels of client satisfaction. 
• Developing / maintaining project plan, scheduling meetings / calls, providing agendas, taking meeting notes and making them available.
• Organizing and motivating the project team, ensuring effective inter-team communications.
• Analyzing and managing project risks and issues.
• Monitoring and reporting progress (scope, schedule, budget, etc.).
• Coordinating and following up with client or other 3rd-party resources as needed to keep them on track.
• Ensuring completion, approval and filing of key documentation (requirements, specification, etc.) per our performance excellence requirements.
• Ensuring team members are aware of their budgeted hours.
• Assisting to eliminate project roadblocks. 
• Developing Change Orders during projects.
• Participate in testing – high-level review of site based on requirements and provide a second set of eyes.
• Leading Internal and client debrief meetings.
• Ensuring proper handover to support at completion of project.
• Participate and contribute to Transition to Support tasks.

The Requirements

• Experience in project management and Consulting or Employee Communications.
• Experience in the use of project management tools.
• Ability to effectively communicate and interact with all levels within the Clients organization as well as internal team members.
• Ability to balance multiple priorities and initiatives, producing quality deliverables on time and within budget.
• Proven ability to gather and document technical requirements along with a working understanding of the project.
• Ability to make high level decisions utilizing problem-solving and analytical skills.
• Experience managing project financials, scope management and budget tracking.
• Excellent communication skills, both written and verbal.
• Meeting facilitation skills.
• Detail orientated, strong analytical thinker.
• Demonstrated ability to work on virtual teams.
• Process driven with ability to modify approach. 
• Must be self-motivated and able to remain focused on assigned projects.
• Flexible working hours when working on non-EMEA based projects.
• Demonstrated commitment to quality and continuous improvement.
• BS / BA degree or relevant experience (Nice to Have).

Note: Embark is not an Human Capital Management / HR Information System, therefore we are not looking for candidates that have implemented systems like Workday, Oracle and SAP in a Technical or Program Management role.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Willis Towers Watson may be subject to mandatory employment-related COVID-19 vaccination requirements.  Therefore, to the extent any such mandates apply, you may be required to certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you accept an offer from WTW and are subject to a mandate but are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, you may request a medical or religious accommodation.  If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available.

WTW is an Equal Opportunity Employer, including disability/vets