Health & Benefits Lead Associate

As a Lead Associate you will contribute to a wide variety of complex analyses and projects involving the design, measurement, analysis, and project management of the full spectrum of employer health and group benefit programs. You will interface with carriers/vendors and client teams, help prepare client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and communication skills by working on cutting edge projects alongside leaders in the industry.  You will also be on a forefront of change in a dynamic and fast paced environment as we enhance existing processes and support Health and Benefits’ rapid growth objectives. 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

• Is an active member on multiple employer client teams providing project management, financial analyses, outputs and client deliverables across a region
• Provides direction on benefit plan analysis, design, cost avoidance, risk and funding strategies
• ​Contributes to carrier/vendor financial reviews for clients​
• Completes and/or reviews technical & consulting accuracy on client projects, including but not limited to developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves
• Conducts and/or delivers accurate and reliable claim reporting and financial modeling to client teams to support client decisions
• Partners with Global Delivery Centers and Client Service teams to review work and deliver superior project management
• Understands client’s needs and can identify products and services to support needs
• Understanding of, and ability to, effectively articulate carrier specific strengths and weaknesses 
• Identify target carriers/vendors and design/distribute bid requests (RFP); manage follow-up questions/request from the carriers/vendors
• Collect, summarize and analyze proposal findings; make recommendations for finalist carriers
• Manage placement (renewal/marketing) deliverables for WTW clients with a strict adherence to stated deadlines 
• Support communication efforts to clients (renewal / stewardship meetings, etc.) relative to placement 
• Communicates complex financial results to effectively drive client action
• Build strong relationships internally and collaborate effectively on cross-functional teams
• Ongoing support of Finance, Operations and Global Delivery Centres, providing directions for revenue recognition and ensuring accurate attribution of all funds received.
• Development and ongoing support of enhanced internal and external reporting
• Communication with external teams and WTW teams to obtain needed documentation to ensure commission payments are processed timely and accurately.
• Other special projects and initiatives as they arise
   

The Requirements

• 5+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or underwriting / actuarial function of an insurance company
• Intermediate/advanced knowledge of health and benefits products & services, underwriting and funding concepts, big data analytics techniques
• Strong analytical, creative and integrative skills with the ability to identify and resolve issues
• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Excellent written and verbal communication skills
• Proactive self-starter attitude, ability to work independently and as part of a team with a goal-oriented mindset
• Exceptional attention to detail, organizational skills, and the ability to multitask effectively.
• Effective team player with strong collaboration skills
• Ability to direct work of more junior colleagues and provide feedback
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• Provincial Life and Health license required within 180 days of joining
• Relevant experience and/or university degree 

Equal opportunity employer