jessica melville

jessica melville
MEET Paul Dowding

Account Executive

Team Latin America and Caribbean Property

Segment Property & Casualty

Location Ipswich, United Kingdom

Year hired 2018

University Leeds Beckett University, Spanish and Tourism Management

Personal interests

Weightlifting, Investing, and political affairs.

Can you tell us about the day-to-day responsibilities of your job?

I work alongside brokers in a supporting administrative role – anything from the initial placing of an account to drafting contracts between insurers and reinsurers, to keeping track of ongoing amendments to the policy during the active period. We negotiate with underwriters to make agreed-upon changes and liaise with our Mumbai office to ensure that our billing for the accounts is processed in a timely manner. No day is never the same!

What training and development opportunities have you received in your role?

I thoroughly enjoyed the online training provided by Willis Towers Watson as it put aspects of my role – such as various protocols and legal requirements – into perspective for me before I actually had to conduct business.

How would you describe the culture at Willis Towers Watson?

The culture is friendly and professional. Everyone appreciates that we all have certain responsibilities to deliver in conjunction with the business units and we all work together to accomplish our goals.

What do you like best about working at Willis Towers Watson?

I enjoy the autonomy within my daily routine. I can decide when to take a break, when to have lunch, when to put in the work and when to go home. I believe this freedom allows me to maximize the time I put into my job.

What is your proudest achievement since joining Willis Towers Watson?

I worked on a large account based in Panama, which required careful strategic planning due to its size. It was a good experience for me in terms of its scope and also getting to know the team I worked with. I enjoyed getting to know my colleagues in London and observing the entire process of working on a client account.

Was there anything that surprised you about your role or the company?

The commitment to delivering excellence and the strong work ethic within the team has been pleasantly surprising. If a task is nearing a deadline, the team works cohesively to complete it, even if this entails putting in additional hours.

What is your hope for your career in the future?

I am currently focused on my short-term goals to ensure that the work I produce as an account executive is the best it can be, while making sure I have time to continue my professional and personal development. I don’t have a specific role in mind for the future, but I imagine it would entail working with others, creating positive relationships and coming up with innovative ideas to address a variety of situations.

Based on your experience, what advice would you give someone considering employment with Willis Towers Watson?

Update all of your professional and social media accounts to be more “professional”. Do your research on the role, the company and who you’ll be working for. Also remember that the employer will do their research on you too, prior to you even landing an interview, so ask yourself – would my profile be acceptable to represent this organisation or a prospective or current client?