Broking and Client Service Manager

Budapest, Hungary

Broking and Client Service Manager

202501108

Budapest, Hungary

Fechamento em: Abr 10 2025

Description

The Role

Broking & Client Service Manager serves as unique colleague within the Corporate Risk & Broking Team, as one of the main integral interface between WTW clients and prospects and various insurance carriers in the marketplace. They advise Producers and other colleagues on the design of complex risk management programs for clients; present submissions to carriers, negotiate to secure coverage that meets client needs, oversee preparation of client proposals and maintain strong relationships with key carriers. Responsible for dedicated lines of business and key clients management activities. Connected to IWG contacts for developing business penetration. If you are a consultative advisor, with insurance and/or broking experience who thrives in creating technical sound solutions that address the clients risk without turning their balance sheet upside down, you have excellent communication skills in English as well, this is the role for you.

Duties include, but are not limited to:

Key client management: professional broking, network programs, local client management
IWG coordination and professional partnerships
Innovation on services and market products
Proactive cross-sales actions
Stimulate revenue growth and meet business objectives by placing new and renewal business, improving retention rates, managing commission rates and utilizing group resources
Seek adequacy of coverage and competitive rates for clients and prospects
Negotiate terms for accounts and provide property expertise for difficult to place business
Provides coverage and program design advice and expertise to Client Advocate and Production Team
Provides knowledge to Client Advocates or Producers about markets and products
Prepares submission/coverage specifications and submits proposals to carriers for quotes
Receives quotes from carriers and negotiates for the best program for clients, provides coverage comparison
Communicates with Client Advocate or production team regarding program improvements and recommendations
Preparation and finalization of Carrier and Client quotes & coverage confirmations to ensure contract certainty
Assists as technical resource for younger placement brokers
Proper usuage of broking systems
Following WTW compliance and broking guidelines
Focus on cross-selling business opportunities, understanding of the insurance market
CRM system management, Broking system daily management
Supporting other lines of business in case of cooperation needed

Qualifications

The Requirements

Insurance broker’s license required
5+ years’ experience in the field
College degree preferred
Technical knowledge of insurance contracts/structure
Knowledge and understanding of global marketplace
Compliance and quality management expertise
Computer skills, including Excel, Word, PowerPoint, Outlook
Computer system skills; ability to work within agency management systems
Ability to provide expert, in depth advice to client resulting in overall client satisfaction
Skilled at interfacing with customers
Strong presentation and communication skills in English and Hungarian
Support nationally based relationships with carriers and clients
Energetic and proactive attitude to grow the business
Special professional experience in definite lines of businesses within Corporate Risk & Broking

Application Process

Stage 1: Online application and recruiter review
Stage 2: Interview with hiring manager and team
Stage 3: Offer and onboarding

This role offers a hybrid work schedule, allowing for a combination of remote and in-office work to support flexibility.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.

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Nossos Escritórios

Nossos colegas atendem mais de 140 países e mercados ao redor do mundo. Isso dá uma dimensão global a tudo o que fazemos e cria muitas oportunidades interessantes para você colaborar e crescer. Explore o mapa abaixo para ver onde sua carreira pode levá-lo.

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Broking and Client Service Manager