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    Broking and Client Service Manager

    Budapest, Hungary

    Broking and Client Service Manager

    • 202501108
    • Budapest, Hungary
    • Cierre el: abr 10 2025
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    Description

    The Role 

    Broking & Client Service Manager serves as unique colleague within the Corporate Risk & Broking Team, as one of the main integral interface between WTW clients and prospects and various insurance carriers in the marketplace. They advise Producers and other colleagues on the design of complex risk management programs for clients; present submissions to carriers, negotiate to secure coverage that meets client needs, oversee preparation of client proposals and maintain strong relationships with key carriers. Responsible for dedicated lines of business and key clients management activities. Connected to IWG contacts for developing business penetration. If you are a consultative advisor, with insurance and/or broking experience who thrives in creating technical sound solutions that address the clients risk without turning their balance sheet upside down, you have excellent communication skills in English as well, this is the role for you.
     
    Duties include, but are not limited to:
    • Key client management: professional broking, network programs, local client management
    • IWG coordination and professional partnerships
    • Innovation on services and market products
    • Proactive cross-sales actions
    • Stimulate revenue growth and meet business objectives by placing new and renewal business, improving retention rates, managing commission rates and utilizing group resources
    • Seek adequacy of coverage and competitive rates for clients and prospects
    • Negotiate terms for accounts and provide property expertise for difficult to place business
    • Provides coverage and program design advice and expertise to Client Advocate and Production Team
    • Provides knowledge to Client Advocates or Producers about markets and products 
    • Prepares submission/coverage specifications and submits proposals to carriers for quotes
    • Receives quotes from carriers and negotiates for the best program for clients, provides coverage comparison
    • Communicates with Client Advocate or production team regarding program improvements and recommendations
    • Preparation and finalization of Carrier and Client quotes & coverage confirmations to ensure contract certainty
    • Assists as technical resource for younger placement brokers
    • Proper usuage of broking systems
    • Following WTW compliance and broking guidelines
    • Focus on cross-selling business opportunities, understanding of the insurance market
    • CRM system management, Broking system daily management
    • Supporting other lines of business in case of cooperation needed

    Qualifications

    The Requirements 

    • Insurance broker’s license required
    • 5+ years’ experience in the field
    • College degree preferred
    • Technical knowledge of insurance contracts/structure
    • Knowledge and understanding of global marketplace
    • Compliance and quality management expertise
    • Computer skills, including Excel, Word, PowerPoint, Outlook
    • Computer system skills; ability to work within agency management systems 
    • Ability to provide expert, in depth advice to client resulting in overall client satisfaction
    • Skilled at interfacing with customers
    • Strong presentation and communication skills in English and Hungarian
    • Support nationally based relationships with carriers and clients 
    • Energetic and proactive attitude to grow the business
    • Special professional experience in definite lines of businesses within Corporate Risk & Broking

    Application Process

    Stage 1: Online application and recruiter review  
    Stage 2: Interview with hiring manager and team
    Stage 3: Offer and onboarding
     

    This role offers a hybrid work schedule, allowing for a combination of remote and in-office work to support flexibility.

    We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.

    Apply Now

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    ¿No tú?

    Confirmo que he leído la Política de Protección de Datos y comprendo cómo se utilizarán y almacenarán mis datos personales. Autorizo a WTW a utilizar los datos personales que envío para los fines descritos.

    Gracias

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