Senior Associate - Client Relationship Management

A fantastic opportunity to join WTW’s global Marine business, one of the most long-established and respected Marine teams in the market.  Offering significant personal growth and promotion opportunity alongside the expansion and development of the global business.

The Role

Joining a Marine team of 200 in the UK and 650 globally, this will be a rewarding role where the succesful candidate will be responsible for the WTW Latin American Hull portfolio including additional clients as required. You’ll be guiding existing clients through mid-term adjustments and renewals, including presentations to the appropriate market, whilst also identifying new business opportunities across region.

Ability to integrate WTW’s Risk Analytics and data capabilities within our client / market offer – critical.
Values of Client Focus, Excellence, Integrity, Teamwork and Respect – critical.

Responsibilities:

•    Develop a strong relationship with clients, understanding their insurance needs and ensuring that these are fulfilled
•    Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people
•    Provide technical, industry and subject matter expertise where required
•    Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients 
•    Grow existing portfolio by identifying new from existing opportunities
•    Cross-sell and up-sell opportunities are fulfilled
•    Undertake renewal market presentations/negotiations and make appropriate recommendations to client
•    Work closely and maintain working relationships with the market as required
•    Design programme and pricing structures to best meet the client’s needs based on knowledge of the client, the insurance market and industry sector proposition

The Requirements  

•    Good knowledge and understanding of the Marine Hull insurance market both UK and Internationally
•    Preferably educated to degree level or relevant industry experience
•    Strong communication, negotiation and influencing skills
•    Strong skills in problem solving, planning and budgeting

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.