Senior Specialist Broker

Responsible for a portfolio of construction clients and prospects with accountability for retention of clients and new business development. Will manage and develop client and WTW relationships and grow a portfolio within the business unit and will be responsible for targeting and converting prospects.

The Role

• Retain existing book of business, develop, and strengthen client relationships.
• Identify, engage, and integrate delivery of all WTW internal resources to deliver on the client experience
• Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommend appropriate solutions throughout the policy term
• Build and develop market relationships in collaboration with broking and sales
• In collaboration with producers, actively expand existing client relationships and participate in new business prospecting
• Engage with sales and broking to understand marketplace changes
• Help wih the RFP response process, including review, identification, and coordination of line of business groups,
and document ownership
• Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules
• Ensure Group policy requirements (legal, regulatory & compliance) are met
• Perform the Broking Role for their portfolio of Clients dealing with New Business,Renewals,Claims and all midterm alterations and queries
• Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met
• Support and find opportunities to enable growth of the existing client accounts
• Foster beneficial insurer relationships
• Follow company procedures for Renewals, Mid Terms Adjustments and New business
• Maintain Company and regulatory standards/requirements including compliance
• Participate in project work
• Provide technical support to colleagues and help in resolving their client problems
• Build relationships and provide support to a number of different teams across the Regions business

The Requirements
• Minimum of 5 years' experience working as Corporate Broker/Client Service Executive or similar role
• Construction insurance experience together with experience of insurance within contracts, especially PFI/PPP
type and Lender requirements for insurance
• Experienced knowledge of insurance and insurance markets globally in order to deal effectively with client needs
• CIP qualified with progression towards MDI/ACII
• Willingness to travel to other locations as required
• Proven track record of delivering high levels of client service
• Good practical knowledge of account development and appropriate tools to achieve this aim
• Experienced knowledge of general insurance markets in order to deal effectively with client and company needs
• Knowledge of WTW products and services
• Some experience in new business sales process
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
• Ability to represent WTW with integrity and credibility
• Excellent communication, negotiation and influencing skills
• Experience of working with and adhering to processes and systems to support client service delivery

Equal Opportunity Employer

WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.