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    Sep 18, 2024
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    EXECUTIVE & ADMINISTRATIVE ASSISTANT

    Team                  Sales & Client Management & Virtual Assistants

    Segment            Corporate

    Location             Mumbai, India

    Years hired         2016, 2018, 2019 – present

    Personal interests
     
    Learning new skills, exploring new places and cooking are my passions.


    Can you describe your career progression within WTW?
     
    I am very proud of my career journey at WTW. I started off in 2016 with limited knowledge of administrative tools but thanks to my efforts and support from other colleagues, I am now in charge of assisting multiple senior leaders. I’m also very pleased with all the skills that I’ve learned within a short period of time. For example, after receiving training from another team, I quickly learned how to manage various administrative-focused software and internal tools to the point that I’m now responsible for upskilling other colleagues!

    Working closely with senior leaders has empowered me to showcase my administrative skills – I’m considered the backbone of our operations for the Sales & Client Management Team. This, combined with the support of my manager, has enabled me to work on different types of projects and pick up additional responsibilities, such as managing post-training reports and feedback for our Sales & Client Management Team.


    What is your proudest achievement since joining WTW?
     
    My proudest achievement so far is receiving the ‘Customer Delight Award’ and seeing my manager’s, Jenita Monteiro, feedback about my work which praised my teamwork skills, proactivity and positive spirit.


    What do you like best about working at WTW?
     
    There are lot of positive things about working at WTW, but if I had to choose one it would be the recognition we receive for our hard work and efforts. Colleagues and leaders continuously show their appreciation for the work I do. This feels great and motivates me to continue developing my skillset and take on more exciting projects.


    How would you describe the culture at WTW?
     
    The company’s culture is supportive and flexible. We have great flexible work policies and benefits that have been highly appreciated during the COVID-19 pandemic and lockdowns around the world. In addition, WTW is constantly putting its people’s wellbeing at the forefront: we have numerous company-led initiatives that focus on our colleagues’ physical and mental health, such as virtual yoga sessions and the ‘Employee Assistance Program for Mental & Emotional Wellbeing’. This program helped me enormously after I developed anxiety about being re-infected with Covid-19 and potentially losing a loved one.


    Based on your experience, what advice would you give someone considering applying for a role at WTW?
     
    In my opinion, WTW is the best to company to grow with. Whether that’s learning new skills or tools, understanding how to operate in a complex global company or progressing onto the next role or challenge. I’ve found nothing but supportive leaders and that my hard work is always appreciated.