2024 Business Operations Internship Program (Philippines)

At WTW, our purpose is to transform tomorrows. We provide data-driven, insight-led solutions in the areas of people, risk and capital to propel the world’s leading businesses forward.

When you join an early careers program at WTW, you’re empowered to develop your skills and make a difference by applying your unique perspective.  We fuse our passion, intelligence and imagination to make real impact – confident that behind everyone of us is all of us.

The Role

Enhance your strengths and explore internship opportunities with the different teams below:

Administration Team

• Provide general coordination for logistics and concerns for trainings and meetings
• Producing documentation and deliverables relevant to the different project stakeholders
• Creation of weekly, monthly, and quarterly reporting on various projects and deliverables
• Supports the team on engagement activities
• Facilitate finance-related requests for the team

Corporate Finance Team

• Download bank statements on a daily basis
• Process receipt posting and application in Oracle
• Research and resolve unapplied payments
• Perform daily reconciliation of cash posting
• Work on UK remittance advice tasks
• Handle local finance/ counterparts inquiries via email

Excellence, Risk and Compliance Team

• Support and assist the Excellence programs and Quality initiatives
• Assist in logistics preparations of program rollouts in the areas of Quality, Risk and Compliance
• Assist in the coordination and preparation of materials outlined in the annual QRC activities

Human Resources Team

• Process, check, and approve benefit claims of colleagues
• Gather new hire requirements
• Assist with the new hire orientation and HR engagement
• Create HR advisory collaterals and other communication materials

Internal Communications Team

• Work with Communications Lead on internal communications projects and campaigns (strategy development to planning, implementation, and measurement)
• Develop content and multimedia in various formats (e-mails, posters, banners, business reports, infographics, videos, etc.)
• Co-manage the local intranet site and tracks site usage and news readership

Operational Excellence Team

• Create presentation materials
• Update the Sharepoint site
• Draft mailers and validate sets of data
• Learn new tools and processes
• Assist in process documentation and process improvements
• Perform general administrative tasks such as taking down minutes and facilitating events
• Support the team in other project-based tasks

Organizational Excellence Team

• Manage ongoing Learning and Development (L&D) programs and initiatives
• Create presentation materials and draft mailers
• Support events and training sessions
• Assist in process documentation and process improvements
• Perform general administrative tasks such as taking down minutes and facilitating events

Retirement Team

• Validate and reconcile data
• Create test cases in Excel to match liability calculations
• Provide support for process improvement projects and initiatives

Sales Operations Team

• Coordinate with workstream contacts for discussions on process updates
• Organize and create a project plan for completion of each process
• Support other Work & Rewards Sales Operations initiatives and projects

Software Delivery Team

• Create and process data requests received from within the organization
• Coordinate and work together with the team members on data investigation
• Create appropriate documentation to support effective monitoring

The Requirements

• Undergraduate students pursuing a degree in Business Management, Communications, Human Resources, Psychology, Data Science, Economics, Finance, Mathematics, Statistics, Multimedia Arts, or any related field with an excellent academic background
• Willing to be a part of a Full-Time Internship Program ranging from 3-6 months
• Extensive knowledge on Microsoft Office (Excel, Word, PowerPoint, Outlook) and Adobe (Photoshop, Illustrator, Premiere, etc.) or other designing tools (Canva, Figma, etc.)
• Good written and verbal communication skills
• Good analytical and research capabilities with the ability to challenge conventional thinking
• Self-driven achiever with a value for teamwork, collaboration, decisiveness, integrity in all their responsibilities
• Ability to acquire, share, and disseminate new information and knowledge

WTW is an Equal Opportunity Employer.