Account Manager - Financial Lines

Join our Perth team where you will manage a variety of corporate clients using your financial lines knowledge and client management skills. WTW offers opportunities to expand your understanding of national and international markets. You will also develop your expertise in Financial Line products, including Professional Indemnity, Directors & Officers, and Cyber Risk Management risks.

The Role

• Manage all client portfolio aspects, including identifying, designing, and negotiating financial lines solutions for insurable risks
• Ensure high-quality and timely service delivery
• Risk Assessment: Conduct thorough risk assessments and analyses to provide clients with informed advice and recommendations
• Claims Support: Assist clients with insurance claims, providing guidance and support throughout the process.
• Team Collaboration: Collaborate with colleagues and other departments to deliver comprehensive insurance solutions and services.
• Training: Participate in continuous professional development and training programs to enhance industry knowledge and skills.
• Represent the client's voice in internal and team decisions
• Collaborate with stakeholders to maintain and grow client and insurer relationships
• Develop value propositions to generate and maximise growth opportunities
• Engage in new business exercises and major projects
• Support the team's financial objectives, including new business targets and revenue optimisation
• Promote the WTW brand and maintain strong insurer relationships
• Maintain comprehensive client data on internal systems
• Prepare documentation according to company service and compliance procedures

The Requirements

• Financial lines experience in either underwriting or broking ideally with at least 2 years insurance industry experience
• Bachelor's degree in finance, insurance, risk management, or a related discipline is preferred 
• Tier 1 qualification (or prepared to undertake course)
• Exceptional technical expertise in coverage and policy wording review
• Demonstrated ability to develop new clients and collaborate with business development managers to acquire new business
• Superior oral and written communication skills
• Successful track record in managing team relationships and client relationships, with a strong focus on delivering exceptional service
• Excellent time management skills
• Supporting the wider team on all our client base including and maintaining your own portfolio of financial lines clients
• High level of professionalism and reliability, with the capability to work independently

If you believe you have the skills and passion for this role, but don't meet every single requirement, we still encourage you to apply. We'd love to have a conversation and see if you could be a great fit for our team.

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance 
• Hybrid working
• Networks (Gender, Wellbeing, Pride)
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.  We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds. 

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com