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    Claims Handler

    Ipswich, England, United Kingdom

    Claims Handler

    • 202403414
    • Ipswich, England, United Kingdom
    • Closing on: Dec 2 2024

    Description

    • Manage an allocation of low value claims.                                                                             
    • Understand Insurance Industry and claims handling.                                                            
    • Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.                            
    • Compliant with all aspects of the WTW financial processes.  Adherence of reserving process within given authority.                                            
    • Deal with day-to-day client queries competently, and in line with WTW values.                               
    • Understand and comply with the audit process.     
    •  Support and Contribute to the Continuous Improvement Forum.

    Qualifications

    • A minimum of GCSE’s in Maths and English at Level 4 and above
    • Experience in a similar role advantageous but not essential.
    • Excellent customer service skills
    • Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.
    • Proficiency in Microsoft Office and strong experience with applicant tracking systems.

     

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