GB Knowledge Management

• Proactively identify broad based upcoming industry trends & challenges that are applicable to WTW
• Segmenting GB/EU clients with accurate client segmentation insights
• Produce targeted industry and client content through research and analysis
• Enlist resources and distribute insight through across key working groups
• Work with industry practice or technical subject-matter experts and marketing to initiate and drive the production of content, thought leadership and events in a manner that is consistent with WTW messaging and brand standards
• Work with marketing and communications to raise branding and profile within the industry externally
• Work with the Sales Ops India team to map and develop a clear view of the client/prospect universe, WTW’s touch-points and gaps, industry statistics (e.g. colleague numbers, market share, competitor analysis etc.)
• Ensure prospect & client contents are uploaded onto D365
• Develop, facilitate and enhance access to proposition-specific knowledge (e.g. case studies, benchmarks, credentials etc.)
• Work with the Sales Ops India team to contribute to the development of knowledge initiatives and other internal priority projects 
• Management of relevant content to WTW (Sales Ops India) intranet and internet content
• Drive internal industry education programme

QQualifications, Skills, Knowledge & Competencies

qQualifications

Ideal: Must have a bachelor’s degree or sufficient local level qualifications to support suitability for the role

SSkills

• Minimum 3 years of experience in a role which involved performing research & content creation for sales and marketing purpose.  
• Enthusiastic and able to demonstrate intellectual curiosity
• Track record of producing high quality and impactful internal/external content
• Ability to work with colleagues at all levels of an organisation in different disciplines
• Ability to initiate and drive projects through to conclusion demonstrating good time management skills and ability to prioritise
• Expertise in a particular industry sector may also be considered an advantage
• Ability to prioritize tasks and meet tight deadlines
• Ability to work independently and on multiple tasks simultaneously
• Effective communication skills in English, both verbal and written
• Strong attention to detail 
• Innovative approach to problem solving

KKnowledge

• Knowledge of MS Office suite
• Knowledge on Microsoft Dynamics CRM or another CRM system will be a distinct advantage

CCompetencies

• Strong communication skills
• Team orientated
• Good Time management skills – ability to work to tight deadlines
• Proactive approach to work

Graduates