Network Engineering

Duties and Responsibilities

• Responsible for configuration and design guidelines of the network estate
• Provide technical support to Audit & Compliance, Capacity Management, Lifecycle Management, Vulnerability Management and Risk Management Functions.
• Provide technical leadership during major incidents and drive to quick resolutions.
• Coach team members on a proactive basis, raising the team’s overall technical acumen.
• Restore service and complete root cause analysis of all incidents, driving actions to mitigate the root cause and remove risk of reoccurrence.
• Participate on the Technical Design Authority forum
• Implement changes/POCs to the environment in a controlled manner, with implementation and test plans.
• Implement new and improved processes, change processes. Evaluate and recommend changes and/or technology upgrades to address performance, standardization, and industry best practices.
• Engaging with internal and external stakeholders, managing customer expectation and satisfaction.

The Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology strongly preferred, or relevant industry experience in related field.
• Minimum 7 years’ experience in IT or Telecoms industry.
• Network management experience Routing, Switching. Meraki and Azure vWAN experience would be advantageous. 
• Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding.
• Ability to blend creativity, problem solving, and technical skills for refining existing concepts or developing new approaches.
• Ability to enable changes in the business processes and ability to work cooperatively with stakeholders and peers is essential.
• Ability to work under pressure and to resolve issues effectively.
• Excellent interpersonal and communication skills.