Senior Claims Handler Marine

To stimulate its further growth, Willis Towers Watson Belgium is looking for a talented Claims Handler Marine (m/f) for its CRB (Corporate Risk & Broking) activities in our Zaventem office.

You will be working within the Claims department of WTW Belgium a team of specialists providing claims services & solutions to clients across the full range of our lines of business: Property, Marine, CAR, Liability, FINEX, and SME/Fleet.

Claims services & solutions are a crucial and distinctive part of the broader WTW client proposition. Roles within Claims at WTW are both client- and insurer-facing. You will be part of a global team of over 1,400 claims professionals, using your insurance expertise, senior-level relationships, data, and insights to serve clients, collaborate with insurers, and drive innovation.

As a Marine Claims Handler, you will handle Marine Cargo & Logistics liability claims, as well as land and heavy equipment claims for our national and international clients. You will be working in a motivated, diverse, enthusiastic, and customer-focused team.

The Role

• Managing and resolving claims by utilizing your insurance expertise and communication skills to achieve appropriate outcomes through collaboration with clients, insurers, experts, and other relevant parties;
• Planning and leading meetings with clients, insurers, and other involved parties;
• Highlighting specific claims to senior colleagues that require executive-level input and escalation;
• Staying up to date with the risks our clients face, and evaluating and analyzing policy coverage;
• Maintaining a strong network of claims professionals;
• Collaborating closely with Broking and Account Management to provide feedback on claims, insurer performance, data, and insights that support WTW in the ongoing development of products and services that best meet customer needs, both now and in the future.

The Requirements

• You hold a Bachelor or Master´s degree in law or economics, or equivalent based on experience;
• At least 5 years of relevant experience in a similar role;
• Excellent verbal and written communication skills in Dutch, French, and English;
• Strong knowledge of national and international trade regulations, local laws, requirements for (reverse) burden of proof, and transport legislation;
• You can work independently, and are detail-oriented, solution-driven, and customer-focused, with a strong sense of responsibility. You adapt well to changing circumstances, and maintain focus even in busy or demanding situations.

What we offer 

• An attractive salary package;
• A great work environment within a dynamic and talented team;
• The ability to develop your expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development;
• Flexible and supportive working styles, like hybrid working;
• A diverse, global work environment where we believe that diverse teams make better decisions, are more creative and are better at solving complex problems;
• A supportive workplace that celebrates differences, fosters an inclusive culture and operates with openness and honesty.

Interested? 

Do you recognize yourself in this description? Then WTW is the right choice for you!
Apply via our career page with your CV and a motivation letter.

WTW is an Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.