With over 22 years in the industry, Casey Milne, Client Director from our New Zealand Risk & Broking team, has built a career through consistency, resilience and a clear focus on delivering great work. Today, she manages a complex client portfolio alongside being a full-time working mom.
For Casey, what makes WTW stand out is the ability to be fully present in every part of her life. She says, “I feel trusted, valued and empowered to show up as both a committed insurance professional and a dedicated mom. The culture understands real life and that makes all the difference.”
That support isn’t occasional. It’s built into how work happens every day.
Flexibility that fits real life
Here flexibility shows up in the small decisions that shape each day. That means adjusting her schedule when needed, working from home or stepping away for school commitments without guilt or friction.
Casey says, “Being able to manage my day around both client needs and family responsibilities means I’m not constantly choosing one over the other. I can focus better and deliver stronger outcomes.”
It’s a simple idea but a powerful one. When people are trusted, they perform better.
Support when it matters most
During one particularly challenging period, Casey was able to shift meetings, reorganize her day and work remotely so she could support her family while staying on top of her commitments. At the same time, she continued to manage her responsibilities with full ownership, trusted to make decisions and lead client conversations with confidence.
“It removed a huge amount of stress and allowed me to keep performing at a high level without sacrificing what mattered most at home.”
This combination of flexibility and trust creates a real sense of ownership and pride in both her role and the company.
A career that works for you
With us, you don’t have to choose between doing meaningful work and being present for your life outside of it. You’re trusted to deliver, supported to succeed and given the flexibility to make it work in a way that’s sustainable.
If you’re looking for a company where you can grow your career without feeling stretched thin, this is what that balance can look like. Explore opportunities here.
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