Account Manager – Workers' Compensation Placement

An exciting opportunity has arisen for an experienced workers' compensation professional to join our Workplace Risk practice. In this role, you will provide risk and state renewal services and advice to our clients, while also contributing to the implementation of our business development strategy. Our Workplace Risk practice is a leading provider of strategic workplace risk services to some of Australia's Top 500 companies.

Reporting to the National Placement Manager - Workplace Risk, your primary focus will be delivering innovative and flexible solutions for clients' workplace risk programs, presenting recommendations, and driving improvements in their performance. This is a full-time position, and the role can be based in Melbourne, Sydney, or Brisbane.

The Role 

• Manage and develop key existing clients
• Completing premium renewals and policy placement of national workers’ programs including preparing renewal information to submit to markets
• Negotiating renewal premiums with underwriters including policy terms and conditions
• Producing client renewal reports and other analytical written reports for clients 
• Undertaking premium forecasting, including Claims Experience Discounts and Burner Call ups
• Preparing client invoices and managing internal debtors
• Provide technical placement support to internal stakeholders 
• Support junior staff with SME client renewals and other scheme facilities
• Program management of key consulting work
• Participation in alternatives schemes assessment and transition
• Abide by WTW Client Excellence Model 

 The Requirements

• Previous experience in a workers’ compensation role, or similar within an insurance environment   
• Tier 1 Qualification
• Strong Excel and analytical skills
• Proficient Microsoft Word skills 
• A strong attention to detail 
• Excellent interpersonal, oral and written skills
• An energetic personal drive, be a self-starter, and have a 'can do' attitude 
• A customer centric approach to work 
• An innovative and continuous process improvement ethos
• Proactive time management skills and a proven record of prioritising workloads and meeting deadlines

Note: Employment-based visa sponsorship and/or assistance is not offered for this specific job opportunity. 

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance 
• Hybrid working
• Networks (Gender, Wellbeing, Pride)
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds. 

In the spirit of reconciliation, WTW acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.