Business Support

This is a challenging and rewarding role, drawing on and further developing team working, administration and organisational skills. Day to day responsibilities include calendar management, travel arrangements and effective and professional client liaison.

You would be responsible for, but not limited to:

• Calendar management and communication
• Meeting preparation and support (scheduling, monitoring attendance, catering, AV setup, IT requirements, venue/event support, preparation of meeting materials and note-taking as required)
• Accurate/timely completion of timesheets and expenses 
• Arranging travel, mailbox management (using initiative and with minimal intervention).
• Follow and comply with the internal Records Management systems
• File client materials in line with records management procedure
• Production of client materials; create reports, letters, meeting notes, presentations in accordance with company templates, branding and house style, produce client-ready template material, proofreading non-technical material. 
• Comprehensive billing and financial management; prepare complex client billing accurately and on time each month, budget tracking, production and interpretation of management information reporting. 
• Support on client contracting; client research support, load contracts onto relevant database, assist with internal financial project code setup. 
• Maintenance of our internal client management systems; maintain contact information and publication lists, add proposals, activities and mailings as required, system reporting and management, pipeline management and reporting. 
• Ensuring that you/your Consultants always follow and adhere to our Professional Excellence standards at all times.

What can we offer you? Full training is provided including new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and excellent benefits package including; company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.

The Requirements:

• Advanced understanding of the Microsoft Office 365 suite (Word, PowerPoint, Outlook, MS Teams); and a good understanding of Excel, strong command of the English language, spelling and grammar; good level of numeracy; accurate typing/data entry efficiency.
• Ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help another busy Administrative team member
• You need to be a strong communicator, with clear written and oral communication skills
• The ability to be persistent and persuasive with colleagues at all levels within the business
• Strong customer service and client focused
• Solution focused
• Attention to detail
• The ability to handle sensitive information in an appropriate manner
• Excellent organisational skills, with the ability to estimate workload, prioritise and work to agreed timescales reliably
• Have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems

Equal opportunity employer

WTW are an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.