Claim Executive

This position is expected to handle claims in line with insurance contracts of corporate risk & broking department and the company procedures and defending the interests of clients

Responsibilities 

• Follow up the claim declaration from clients;
• Assist clients to collect necessary documents for claim settlement;
• Negotiate with insurance/reinsurance companies to support clients for claims and get the claims paid properly and on time;
• Keep the client updated about progress of claim settlement;
• Coordinate with Client Managers to settle delicate and complex claims;
• Assist sales teams to provide professional service to clients in term of identification and management of risks;
• Get support from Associate Director to set up guidelines and internal procedures for claims;
• Record all claims into system and make monthly reports on claim settlement process, underwriting issues in conjunction with Associate Director;
• Report periodically on claim activities and provider’s services;
• Other tasks assigned by the Company;

Requirements 

• University degree
• Computer Literate, Word, Excel, Power Point.
• Engineering qualification is an advantage
• Experienced in claim settlement or underwriting with Insurers or Insurance Brokers 
• Strong verbal and written communication in both English and Vietnamese
• Good  problem-solving skill
• Good presentation and negotiation skills
• Customer-oriented
• Be able to work under high pressure