Client Managment Analyst

The Technical Broker oversees day-to-day placement and broking responsibilities including business relationships with producers, client advocates and markets; provides expertise on difficult-to-place business; conducts contract reviews; negotiates with underwriters regarding coverage terms, conditions and pricing on new and existing programs; evaluates quotes, prepares marketing reports; manages pro-forma analysis information and distribution; assists teams with RFP and new business proposal development, and performs other duties as assigned.

The Role

• Complete Risk Assessment and Definition.
• Review and validation of risk underwriting information.
• Determine required benchmarking based on client desires, broking and retention strategies.
• Define and design the optimal risk program and structure. Prepare proposals, calculate premium and issue quote.
• Process claims information to produce claims projections and studies to design and analyse different deductibles scenarios.
• Prepare risk inspection and verification reports, including their identification and quantification.
• Conduct client meeting(s) with market(s).
• Deliver broking advice to Clients.
• Submission and requests to market generation. Obtain long list of quotes from carriers.
• Prepare benchmarking analyses of market quotes.
• Work closely with CRMs to solve specific customer problems and identify opportunities to increase the value of the insurance programme and services quality.
• Align with relevant partners / carriers and coordinate market responses and proposals with other teams involved in RFPs / bid management.
• Technical support to S&CS.
• Responsible for Broking Platform data loading.
• Contractual document preparation (offers to client, policy check).
• Complete surplus lines filings, fee & tax payments, and report consistently.

The Requirements

• 2-3 years of insurance experience in a Spanish market facing or underwriting role required;
• Ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs.
• Demonstrated ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.
• Solid presentation skills (written and oral); ability to drive complex/technical conversations and engage at executive level.
• Intermediate to advanced Excel skills (i.e., pivot tables, formulas, macros, etc.); spreadsheet creation / manipulation a plus.
• Ability to deal with difficult client and market situations.
• Receptive to feedback: critical thinking and problem-solving skills; high adaptability.
• Language skills: Your mother tongue is Spanish, and you have a very good knowledge of English.

WTW an Equal Opportunity Employer