Head of Product Development & Innovation - North American Casualty

We are seeking an experienced and commercially minded insurance professional to lead Product Development & Innovation within our North American Casualty team. Based in London, this role will bridge broking, actuarial and data & analytics capabilities, applying technical insight to develop differentiated client solutions, improve placement outcomes and create new products and facilities. The successful candidate will combine strong casualty and actuarial expertise with the commercial mindset and market orientation of a senior broker. 

The Role:

Responsibilities:

   Product Development & Innovation

• Identify market gaps and opportunities for new casualty products, facilities and risk solutions

• Lead product development from initial concept through analytical validation, insurer engagement and launch

• Develop scalable propositions using exposure, claims and third-party data to improve risk differentiation

• Build commercial cases for new products and innovation initiatives

• Champion pilot programmes and product testing in collaboration with clients and carriers
 

   Broking & Placement Support

• Operate as a senior technical and commercial resource within the North American Casualty team

• Support complex placements, client RFPs and new-business opportunities

• Work with broking teams to prepare and articulate data-led underwriting submissions

• Engage insurers to develop new capacity solutions and communicate analytical insights around risk quality

• Combine market intelligence, insurer appetite and analytics to identify placement opportunities

• Provide technical, industry and subject-matter expertise where required

   Actuarial, Data & Analytics

• Apply actuarial expertise to pricing, loss trends, benchmarking, portfolio segmentation and casualty analysis

• Work with broking and Data & Analytics teams to translate technical analysis into commercial recommendations

• Identify opportunities to use data to improve risk selection, programme design and placement outcomes

• Explore practical applications of AI, machine learning and emerging technology within casualty

• Support the development of analytical tools and capabilities that can be embedded within broking workflows

   Client Service & Business Advisory

• Understand clients’ businesses and risk management needs and develop tailored solutions

• Act as a senior technical adviser where actuarial analysis, data or product innovation can enhance the client proposition

• Present complex analytical concepts clearly to clients, brokers and insurers

• Develop strong relationships with clients, markets and internal partners

• Build connectivity between Broking, Actuarial, Data & Analytics and Technology

• Help develop greater analytical capability and adoption across the casualty broking team

• Always operate within the business’s policies and procedures

 

What you'll bring:

• Qualified or credentialed actuary with significant P&C/general insurance experience

• Strong casualty insurance knowledge, ideally including North American liability

• Experience applying actuarial analysis to pricing, portfolio analysis, risk segmentation and benchmarking

• Commercial and client-oriented, with the ability to translate complex analysis into clear, actionable insights

• Strong understanding of insurance markets and the perspectives of clients, brokers and underwriters

• Experience developing insurance products, facilities or data-led propositions

• Comfortable working across broking, actuarial, analytics and technology teams

• Strong communication, influencing and stakeholder management skills

• AI, machine learning and/or data science experience advantageous

• A proactive, innovative and collaborative approach

• Degree-level education or comparable industry experience
 

What we offer:
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtw.com