Outbound Sales Advisor - French Speaker

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

In “Health & Benefits”, we focus on two interconnected areas that are fundamental to both organisations and the people who drive them. When managed effectively, they represent some of the most valuable investments an organisation can make. Our work helps identify opportunities to improve population health and enhance financial well-being, ultimately contributing to a healthier, more engaged, and resilient workforce.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

As an Outbound Sales Advisor, your key responsibility will be to:

What You’ll Bring

• Use sales scripts to structure and optimize each call (participate in call‑listening and feedback sessions to improve the quality of interactions and conversion rates)
• Develop expertise in individual health insurance products and customer needs
• Ensure the follow‑up and development of an existing client portfolio
• Respond to incoming requests within optimal timeframes
• Support the existing sales teams on high‑volume products
• Contribute to the smooth execution of commercial operations

What You’ll Bring

We are seeking a motivated colleague to join our dynamic organisation. The ideal candidate will demonstrate the following qualifications and attributes:

• Previous experience in B2B or B2C telesales.
• Solid understanding of telephone sales techniques, including pitching, handling objections, and closing sales.
• Knowledge of health insurance contracts in France would be highly valued.
• Client-focused approach with strong customer relationship skills.
• Advanced proficiency in Microsoft Office 365, particularly Excel, Word, and PowerPoint.
• Strong communication and written skills, with the ability to interact effectively with clients and colleagues.
• Demonstrates rigour and respect for rules, procedures, and deadlines.
• Ability to work effectively within a team environment, while maintaining strong organisational skills.
• Self-motivated and able to work autonomously when required.
• French language proficiency at a minimum of B2 level (C1 preferred).

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.