QA Engineer

Summary:

We are looking for a QA Engineer to join our growing engineering organisation developing a wide range of market-leading InsurTech solutions. You will join us at an exciting time as we evolve our portfolio from desktop/on-premise towards cloud/SaaS. 

As a QA Engineer, you will work closely with developers and product owners to ensure the quality of our business process automation applications. This is a great opportunity for a test engineer who is passionate about quality to join a friendly and professional team building an exciting new interface for workflow design.

The Role:

• Work within an Agile team to test newly developed software (primarily web based)
• Gain an understanding of the product under test and use this understanding alongside your testing experience to question and identify both defects and improvements to the features delivered
• Provide inputs on high-level test scenarios, challenges, risks, resources, test estimates etc., during test planning meetings
• Collaborate with the team to refine user story acceptance criteria and ensure quality is embedded from the requirements analysis phase 
• Perform a high level of exploratory testing against acceptance criteria to ensure new features are introduced to a high standard
• Review the level and scope of automation testing in order to inform exploratory testing
• Develop and execute tests cases where automation is less applicable i.e. less ROI
• Work directly with developers in the understanding and resolution of defects
• Help the team to improve test processes and automation in an agile environment, supporting a regular release cycle
• Liaise with QA representatives from other teams where applications have an element of integration or share components

The Requirements:

• Experienced Quality Assurance engineer, with extensive years of experience in a relevant QA role
• Deep understanding of software testing, its main concepts and processes: different testing levels, methods and types; test estimation techniques
• Extensive experience in applying risk-based techniques to ensure adequate levels of testing and QA are applied to any situation
• Natural curiosity with advanced analysis and problem-solving skills and meticulous attention to detail
• Experience with testing across a wide variety of software, including complex web-based applications and APIs
• Ability to review requirements and structure an appropriate test strategy
• Experience of analysing and leveraging existing automation test coverage to inform manual test activities
• Experience with issue management tools such as Azure DevOps or Jira
• Ability to work in a fast-paced Agile team and environment
• Excellent verbal and written communication skills, able to clearly articulate your thoughts, and receptive to the views of others
• Awareness of new testing tools and test strategies

Technical Skills:

• Experience with test automation, with extensive years of experience in hands-on test automation development at a code level using JavaScript or TypeScript.
• Experience with unit test style frameworks in JavaScript (e.g. Mocha). i.e. not BDD, Cucumber, Specflow etc.
• Experience with JavaScript based test automation frameworks, such as Webdriver.io, Cypress, Playwright. Cypress experience is preferred.
• Experience testing enterprise level SaaS solutions, ideally in Azure, but acceptable in AWS, GCP
• Good understanding of test automation design patterns, best practice and anti-patterns
• Experience in guiding continuous integration and deployment (CI/CD) processes, ideally with hands-on experience of implementation.

Other highly desirable, but not essential skills are:

• General knowledge of the Insurance Industry
• Experience in API, system and integration testing in C#
• Performance testing using tools such as JMeter, Azure Load Test, k6
• Degree-educated in a relevant discipline (Sciences, Mathematics, Engineering)

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

(ICT_TECH TD_2024_106R)