Senior Advisor - Financial Operations

The Role

BA Financial Operations is looking for a competent resource to join its a globally distributed team in Payments Function as Senior Advisor. The responsibilities of this role fall into the following Task Areas: Account Maintenance, Payment Monitoring & Payment Validation. This position works with Internal Acclaim Application, Bank – Card – Investment Portal, MS Excel & JIRA. Along with various process logs / registers. Effectively interacting with other FinOps Functions and Other teams as required for task delivery.

This position will be responsible for / expected to have the following:

• Performs basic & intermediate Payments processes by following Standard-Operating-Procedures specific to Payments operations in the areas of Account Maintenance, Payment Monitoring & Payment Validation with limited or no supervision. Meets delivery & quality requirement / parameters
• Performs does quality checking. Ready to take additional assignments/challenges, Flexible with Tasks/Assignments and shift alignment.
• Works collaboratively with team members; consults supervisors/SMEs when required, provide resolutions as needed. Learns from working with colleagues with different backgrounds and experience
• Shares observations / views / feedback on processes improvements to the seniors and exhibits Process Knowledge by coming up with innovative process improvement suggestions
• Seeks ways to gain in depth process knowledge. Actively participates in the Domain Training Programs, completes it successfully by clearing post training evaluation.
• Highlights if any exception / deviation found and works towards a resolution and maintaining process controls

The Requirements

• The candidate should have at least 2 years’ experience in similar industry / processes with US / Global clients 
• Must have knowledge and experience with the Acclaim or similar platform system
• Possesses good analytical skills & Accounting knowledge, understanding of financial entries and impacts
• Proficient in MS Excel and MS Word
• Strong sense of urgency, ownership and accountability for completing the assigned task
• Flexible with shift alignment and ready to work as per the plan
• Ability to maintain a positive attitude
• Good written and verbal communication skills needed to work effectively with internal and external customers.
• Ability to collaborate with a team and work well with others
• Prior knowledge and experience 3rd party vendor systems (debit cards, banking system etc.) will be a plus.
• Prior experience with reimbursement administration accounts (HSA, FSA, HRA, Retiree etc.) or other consumer driven health care accounts will be a plus