Configuration Lead

Do you want to help the construction and implementation of a technology-based solution within broking which will revolutionise the way we undertake and place business with our carriers and also standardise and improve service to our clients? Do you want to be part of a team that values collaboration and diversity and invests in your personal and professional growth? If so, we have an exciting opportunity for you to join WTW as a Configuration Lead, where you will apply your technical knowledge, analytical, and problem-solving skills to provide configuration and application maintenance to a Strategic Global technology solution. 

The Role

• Oversee the configuration process, including driving configuration decisions, to ensure alignment with project objectives/timelines
• Gather requirements and translate them into configuration specifications
• Manage configuration changes, including assessing impacts, obtaining approvals and implementing updates
• Provide guidance/support to team on configuration-related tasks ensuring adherence to best practices/standards
• Currently resourced part-time, this role is critical for BAU and future role-outs to enable further implementation and sustain adoption in those areas which have been deployed. 
• This role includes creating templates for Industry Vertical Divisions (IVD)
• Ongoing enhancement to existing templates
• Learns WTW’s system and makes system updates as needed 
• Ensures that WTW’s documentation standards and best practices are followed
• Performs and manages all responsibilities related to the Configuration Lead role and complies with our security protocols

The Requirements

• Understanding of the NA Insurance Industry (preferred)
• Knowledge of Microsoft Office tools including Outlook, Excel, and Word with a strong command of Excel.
• Analytical, critical-thinking, and problem-solving skills
• Organizational and time management skills 
• Demonstrates flexibility, accountability, and ability to deliver multiple projects with quality and excellence 
• Ability to work extended hours as needed

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, and performance in the role.

Compensation

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state /local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)

Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in- office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Visa sponsorship is not provided for this role.

EOE, including disability/vets