Description

Collaborate with Solution Architect and Business Stakeholders to develop business requirements for the Development team to configure and implement Sales Analytics based on Dynamics 365 CRM data sets and processes

Assist in research for defining and clarifying user requirements.
Provide clarity in updates to product owner on team progress.
Help to develop, groom, and prioritize backlog, and clarify and translate business needs into a detailed requirement.
Develop appropriately detailed specifications and support documentation for product features.
Assist in the QA processes surrounding the delivery of the technical changes to Dynamics and any related systems.
Work with Solution Architect and Business Stakeholders to determine scope and priorities for development cycles.
Ability to communicate strategic direction and provide consultation to Sales Operations and Marketing as appropriate.
Work with key stakeholders to ensure successful Product releases.
Work together with TCS Support and QA teams to collect and classify defects, prioritize appropriately, and ensure expected functionality is fully understood.

Qualifications

Strong communication skills.
Experience in a Business Analyst role demonstrating understanding of business software concepts, capabilities, and opportunities.
Understanding of PowerBI capabilities and Dashboard design concepts
Ability to understand and document business requirements into Agile User Stories.
Experience with Dynamics 365 CRM is highly preferred, but experience with other CRM systems such as Salesforce or Workday would also be acceptable.
Understanding of Sales Business Concepts such as Revenue Pipeline, Contact Intelligence and Sales Opportunity processes.

Other Desired Skills:

Understanding of Financial Services Industry, Insurance Broking and/or Consulting
Knowledge/Understanding of Sales and Marketing functions within a global organization
Understanding/Appreciation of the Marketing and/or Internal Communications Function within a Global Business
Knowledge of DevOps
Experience of IT Service Management.

Contacto no solicitado

Cualquier currículum o perfil de candidato no solicitado enviado a través de nuestro sitio web o a las cuentas de correo electrónico personales de los empleados de Willis Towers Watson se considera propiedad de Willis Towers Watson y no está sujeto al pago de honorarios de agencia. Para ser una agencia de reclutamiento/empresa de búsqueda autorizada por Willis Towers Watson, dicha agencia debe tener un acuerdo escrito formal existente firmado por un reclutador autorizado de Willis Towers Watson y una relación de trabajo activa con la organización. Los currículums deben enviarse de acuerdo con nuestro proceso de presentación de candidatos, que incluye participar activamente en la búsqueda particular. Asimismo, para nuestras agencias de reclutamiento/empresas de búsqueda autorizadas, si no se sigue el proceso de presentación de candidatos, Willis Towers Watson no pagará honorarios de agencia. Willis Towers Watson es un empleador que ofrece igualdad de oportunidades. Si desea que guardemos su información de contacto para considerarla en el futuro, envíe un correo electrónico a: Agency.inquiries@willistowerswatson.com .

Nuestras oficinas

Nuestros colegas prestan servicios en más de 140 países y mercados en todo el mundo. Esto le da una dimensión global a todo lo que hacemos y crea muchas oportunidades interesantes para colaborar y crecer. Explore el mapa a continuación para ver a dónde podría llevarlo su carrera.

GSA Platform Business Analyst / GSA Platform Business Analyst