Advisor - HR Service Center

Primary Role & Responsibilities

• Responsible for New Hire I9 verification process to ensure a smooth and consistent onboarding experience for all new hires and hiring managers.
• Send introductory email, initiate calls and follow up with candidates until their I9 have been completed to maintain compliant with USCIS requirements. 
• Develop and maintain good working relationships with internal and external candidates, hiring managers and key stakeholders in the onboarding process. 
• Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions. 
• Handles confidential and sensitive information 
• Ensure required documentation is received and reflected in the appropriate systems
• Manage queries, issues and escalations 
• Prepare and distribute standard and ad hoc reports within specified guidelines

Skills & Competencies:

• Experience into end to end new Hire Onboarding process for US market preferred.
• Excellent communication skills – oral and written
• Attention to detail in all aspects for work
• Strong stakeholder management (Global & Local) skills are a must
• Proficient in MS Office (e.g. Word, Power point & Excel) using various functions
• Ability to learn and grasp new processes and systems.
• Ability to prioritize and organize tasks and work within stiff timelines.
• Strong team player
• Ability to analyses and report accurately.
• Multi-tasker
• Logical Thinker
• Comfortable with initiating calls with candidates
• Can work with minimal supervision
• High level of integrity
• Can handle high volume of work

Qualification & Experience:

• Degree qualified – a HR related degree or professional qualification is considered beneficial
• Graduate with good Academic track record.
• 0-2 yrs of experience
• Experience in HR preferred
• Fluency in English a pre-requisite.