Admin assistant - French Speaker

About Us

WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828. Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day. 

In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

The Opportunity

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What will you do?

As Administrative Assistant  your key responsibility will be to carry out claims management operations, within the framework of a standardized and normalized procedure.  

You’ll be working on real client projects performing the following tasks:

• Prepare and deliver statements of situation for motor insurance clients
• Maintain and regularly update the company’s third-party database  (workshop, loss adjuster, insurer)
• Ensure the day-to-day relationship with internal clients through telephone and written communication, in relation to the contracts under their responsibility
• Produce and update statistical and operational reports
• Carry out follow-ups with third parties (workshops, loss adjusters, insurers) to ensure timely and accurate processing
• Ensure the proper administrative completion

What You’ll Bring

We are looking for a highly driven individual with solid interpersonal skills. A colleague looking to join a large and dynamic organization.

• Basic knowledge of insurance contracts is an advantage
• French proficiency at a minimum B2 level; C1 level preferred
• Advanced proficiency in Microsoft Office 365, particularly Excel, Word, and PowerPoint
• Strong interpersonal and written communication skills
• Ability to manage priorities effectively in a fast-paced environment
• High level of accuracy, with a strong respect for rules, procedures, and deadlines
• Ability to work autonomously and take initiative

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.