Description

About this role

The role supports implementation and integration of client-focused digital capabilities and coordination of digital adoption campaigns. It aids delivery of Risk Intelligence Central (RIC) and RiskIQ analytics dashboards and assists with business development for external partnerships. The role will be part of the Global Growth team, reporting directly to the GB CRB and GLOB Business Development Director – Digital (BDD).

Key Responsibilities:

Act as the bridge and support between BDD role, client teams, marketing, and Client Technology to ensure commercial priorities are reflected in go to market activities.
Enable design and execute digital adoption campaigns tailored to client segments – a continuation and amplification activity of what currently BDD is undertaking.
Work with BDD to facilitate the ongoing sales and client teams with digital narratives, case studies, and RFP content after strategies have been placed.
Work with BDD to organise and facilitate demos, workshops, webinars, and enablement sessions, enabling fasting scaling and time to going live.
Gather and analyse feedback from business development activities to inform marketing strategies.

Key Performance Indicators:

Digital Adoption: % increase in RIC and analytics tool usage across client segments (multinational, mid market, SME), Number of clients onboarded to digital platforms per quarter
Sales Enablement: further support to win rate improvement in RFPs/tenders with digital narratives included, Number of sales/BD team members trained on digital value propositions
Client Engagement: enable and support digital workshops/events delivered, Client satisfaction/NPS scores post-engagement with network clients
Marketing Impact: engagement rates for digital campaigns (open/click rates, event attendance), Number of new business opportunities generated via digital enablement

Qualifications

Minimum bachelor’s degree a must
Bachelor’s degree in business, marketing, communications, or another related field desired
Risk Management certification is good to have

Experience

8 - 10 yrs overall experience with at least 5 years experience in sales /bid management or knowledge management
Insurance knowledge mandatory
Experience working on RFP in insurance industry or domain preferred
General insurance knowledge & international market exposure

The Application Process

Stage 1: Online application and recruiter review
Stage 2: Pre-recorded video interview
Stage 3: Live video or in person interview with hiring manager and team
Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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Business Development Associate (Digital)