Early Careers: CRB Graduate Development Program- Affinity -Summer 2026 - Toronto

 Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. 

This role is hybrid.

The Business.

Graduate Program Overview 

The CRB Graduate Development Program (GDP) is a non-rotational two-year-program that provides the opportunity to develop a broad knowledge base, varied skills, and diverse network. This program is designed to set you up with a holistic view of CRB with hands-on experience, insight, and opportunities to make an impact and shape your own career.  

GDP participants will be immersed in a 1-week-in-person orientation followed by a robust onboarding training learning about various functions within CRB. Our program is designed to provide graduates with a well-rounded understanding of the industry while having the opportunity to deep dive within their respective business area. 

Affinity Placement Overview

WTW Affinity & Programs is a global line of business which provides end-to-end Affinity insurance solutions for organizations whose core business is not insurance. Affinity is a B2B2C/B2B2B/B2C line of business, which means the insureds will be our clients’ end-customers. Our Affinity strategy places a focus on prospects that are global in nature, have multi-country clients, and have a mass volume customer base. The current target segments are travel insurance, franchise networks, vertical SaaS customers, commercial auto, warranty, AI insurance, and other embedded insurance offerings. 

A role with Affinity is suited to individuals who have an interest in process engineering and automation across sales, broking, and account servicing functions. As a growing business unit, the Affinity team requires someone with an entrepreneurial mindset and a commitment to being multi-disciplinary.

Affinity spans multiple industries and business models. Success in this role requires comfort operating in ambiguity, the ability to structure nuanced solutions, and a disciplined, systems-oriented approach to problem solving. 

Love your work.

Responsibilities:

• Designing structured and scalable operating processes across the insurance value chain

• Supporting the design, execution, launch, and expansion of Affinity programs

• Designing (not coding) embedded insurance software requirements and customer purchase flows, including workflow mapping and user experience considerations

• Supporting process automation initiatives, including sourcing, evaluating, and implementing AI-based tools to enhance quoting, underwriting intake, servicing, and reporting

• Delivering customer-facing service and communication via phone and email to assist with application navigation, coverage clarification, and general servicing needs

• Developing structured marketing and business development materials to clearly communicate complex insurance solutions

• Supporting account teams in acquiring new clients by identifying prospects and maintaining engagement throughout the sales cycle

• Collaborating across Affinity and WTW client delivery teams to build scalable servicing capabilities

• Developing and nurturing relationships with WTW Broking, Sales, and Operational leadership, as well as building an external industry network

• Staying informed on emerging market trends, AI developments, and industry innovations to enhance client solutions

• Passing required state insurance licensing exams