Description

About Team

Great Britain – Placing and Billing, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilising Willis Towers Watson’s relationships with insurers and providing specialist expertise throughout the client experience. Our services include:

Issuing Renewals
Program Development and Marketing
Proposing and Documentation
Ongoing Client Service
Billing

Job Summary:

Placing and Billing team plays an integral part in the end to end servicing of an account. We act as the documentation and billing team for our brokers, enabling them with information to service an account in a timely manner. Placing and Billing relates to - creation of documents before and after placing the business, generating invoices on behalf of the broker and providing the final policy document.

Principal Duties/Responsibilities

Key Performance Indicator Management

Deliver as per the Key Performance Indicator defined for the role. To always maintain set Service level Agreement Accuracy/quality, Turnaround Time standards prescribed by the Business Unit. Manage work load/ volumes and delivery expectations as per business requirement
Develop a sound understanding of the business process.
Update work tracker and time tracking tools accurately and on real time basis
Complete ad-hoc tasks as directed by Team Leader.
Ensure adherence to compliance and operate within the guidelines of internal and external regulators. Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company.

Operations Management/Operational Effectiveness

Participate and contribute in team huddles.
Proactively support key initiatives that have been delivered to implement change.
To ensure any feedback (including breach/errors) found in the process is informed to the team Manager instantly.

Relationship management

Ensure ongoing, effective relationships with stakeholders (Internal/external)

Required Qualifications, Skills, Knowledge, Experience

Analytical Skills
Typing Skill
Attention to Details
Communication skills

Qualifications

Minimum bachelor’s degree required. Preferred Commerce or Insurance background

The Application Process

Stage 1: Online application and recruiter review
Stage 2: Pre-recorded video interview
Stage 3: Live video or in person interview with hiring manager and team
Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.

Great Britain Placing and Billing