Senior Director, Life Insurance & Actuarial Consulting – Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Senior Director, Life Insurance & Actuarial Consulting – Malaysia

  • 202606692
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Full time

Description

The Role
Reporting to the Southeast Asia and Australia Business Leader, the Senior Director – Life Malaysia is responsible for leading, developing, and growing a high-performing consulting and technology team. The role combines people leadership, client delivery excellence, and business growth, ensuring the team delivers outstanding outcomes while fostering an engaging, collaborative, and inclusive culture. As a people leader, you will coach and develop talent, build team capability, create accountability, and support colleagues to perform at their best. Working closely with stakeholders across the business, you will translate strategic priorities into effective execution, strengthen client relationships, and contribute to the continued success and growth of the practice.


Key Responsibilities


People Leadership

  • Lead, inspire, and develop a high-performing team.
  • Create a culture of collaboration, accountability, and continuous improvement.
  • Coach, mentor, and support colleagues to achieve their professional goals.
  • Drive employee engagement, wellbeing, and inclusion.
  • Build succession plans and develop future leaders.

Client Delivery

  • Ensure the successful delivery of high-quality life insurance client solutions and services. 
  • Maintain strong, trusted relationships with key clients and stakeholders.
  • Support SEAA teams in navigating complex client challenges and opportunities.
  • Promote excellence, innovation, and continuous learning.

Business Growth

  • Contribute to the achievement of business objectives and financial performance.
  • Identify opportunities to expand existing client relationships and develop new business.
  • Support strategic planning and execution.
  • Collaborate across teams to maximise opportunities and deliver integrated solutions

Qualifications

The Requirements

  • International Actuarial qualification is preferred (Qualified)
  • 15+ years experience in actuarial / insurance consulting or life insurance 
  • Deep technical actuarial and insurance expertise in one or more of IFRS 17, Finance Transformation, Health insurance, ALM or other specific Life insurance topical area 


Business Acumen Skills

  • Commercially aware with experience supporting business growth.
  • Demonstrated ability to balance strategic thinking with operational execution
  • Strong market knowledge 
  • Experience or interest in selling technology solutions and projects to insurance / financial institutions
  • Proven experience of successfully managing multiple projects and leading the production of high quality deliverables on time and within budget
  • Flexibility and proven ability to diagnose and resolve issues
  • Strong analytical and creative skills
  • Self-starter attitude and ability to work within ambiguity 


Stakeholder/Client Management Skills

  • Ability to build trusted relationships with clients and stakeholders.
  • The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
  • Able to present complex ideas to senior client and internal stakeholders
  • Effective communicator with strong influencing and relationship-building capabilities.


Leadership Skills

  • Proven experience leading and developing successful teams.
  • Strong people leadership, coaching, and mentoring skills
  • Enjoy training/mentoring junior staff
  • Committed to developing people, fostering inclusion, and creating high-performing teams.
  • Team player, collaborative attitude


Others

  • Availability to travel on an as needed basis

 

Equal Opportunity Employer

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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