Software Asset Management (SAM) Analyst

About The Company:

WTW (NASDAQ: WTW) is in the business of people, risk and capital. With roots dating to 1828, our company has over 45,000 colleagues serving more than 140 countries and markets. Our values – client focus, teamwork, integrity, respect and excellence – underlie all that we do, including how we behave and interact with each other. They are part of our WTW DNA. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas — the dynamic formula that drives business performance. Together, we unlock potential. We are located on the internet at wtwco.com

Overview

The Software Asset Management Analyst is responsible for performing operational activities surrounding software asset management (SAM) processes within the organization. This role is crucial in ensuring that all software assets are efficiently managed, compliant with legal and corporate standards, and optimized for cost-effectiveness and performance. This role requires a dynamic individual with a suitable background in software asset management, excellent analytical skills, along with the ability to work collaboratively with various stakeholders across the organisation.

The Role.

• Software Management Framework: Operationally support the defined framework and associated processes for all enterprise technology software to ensure it meets the evolving needs of the organization and aligns to the ISO 19770 (2017) best practice standard.
• Financial Data Integration: Support improvements to SAM processes to integrate and align with the organisations financial operating models which supports efficient financial management of software assets.
• Stakeholder Partnership: Form and maintain partnerships with all appropriate stakeholders, ensuring that SAM operational activities are performed appropriately.
• Automation and Integration: Support the development of automated and integrated solutions across SAM operations to improve efficiency and effectiveness.
• SaaS Management: Operationally maintain various SaaS applications and the associated vendor portals.
• Framework Alignment: Supporting and complying with operational alignment to appropriate organisational regulatory frameworks. Including but not limited to: Sarbanes Oxley, Financial Conduct Authority, DORA and GDPR Data Protection
• Software Procurement: Support the pro-active procurement and renewal processes for software assets ensuring that trustworthy data is maintained.
• Policy and Governance: Assist in the development and improvement of SAM policy and process documentation to ensure clarity and compliance across the management framework.
• Risk Management: Operationally support the effective management of identified risks associated with software assets.
• License Compliance & Optimisation: Perform proactive license compliance activities to enable strategic decision making and ongoing optimisation.
• Unapproved Software Management: Support the mitigation of risks associated with unapproved software.
• Compliance Audit: Proactively support internal and external audits to ensure activities are handled in line with the organisations audit framework.
• Trustworthy Data: Maintain and proactively improve all elements of software entitlement and inventory data which underpins the software management framework

• Educated to degree level or equivalent 

• 5-6 years’ experience with IT and technology controls/audit related engagements

• Experience of working within a Global Financial organization 

• Problem Solving
• Delivery focused
• Strong communications and stakeholder management
   

• The Application Process

• Stage 1: Online application and recruiter review
• Stage 2: Pre-recorded video interview
• Stage 3: Live video or in person interview with hiring manager and team
• Stage 4: Offer and onboarding

• We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.