Description

Role Description and responsibility

Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies
Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement
Active engagement with stakeholders to ensure effective delivery of service to our clients
Schedule adherence and punctuality
To develop excellent understanding of Processing systems quickly
Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company

Qualifications

Top 5 Competencies

Client Focus
Adaptability/Manage Change
Team Work
Willingness to Learn and Implement
Time Management

Qualifications: Graduate in any field.

Shift timing: 6.30 PM onwards. We work in 3 shifts and candidate should be open to work in any of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

Skills:

Good interpersonal skills
Excellent written and verbal communication skill
MS Office - Basic
Eye for detail
Passionate about quality

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.

Sr. Advisor - Global Certificate Center