Transition Manager (Pooling Requisition)

KPI Management

• Handled large and multiple end-to-end transitions with different levels of complexity. Plans and schedule project deliverables, goals, milestones
• Has led projects in the past
• Experience in due diligence for transition, process mapping, business case creation, cost-benefit analysis, project planning, and implementation
• Strong focus on deliverables – do whatever it takes to meet timelines and quality of deliverables
• Create and maintain the project deliverables including but not limited to project plan, risk plan, resource management plan, weekly project status reports, communications plan, meeting minutes, actions/issues/decisions register
• Report program status and escalate risks & issues along with mitigation ideas
• Ensure benefits delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management

Relationship management

• Works well with teams and promotes best practice sharing
• Successful partnering with business leaders to understand internal and external customer requirements
• Ability to closely partner with operations personnel (across geographies) on projects
• Ability to network with the entire Willis organization and get things done by building bridges

People management/ development

• Inspires operational employees to create their own action plans and achieve results
• Aware of mindset and behavior challenges in an operational transformation

The Requirements:

• Graduate in any field
• Project Management certifications preferred (Prince2 / PMP)

Skills:

• Must be proficient in Advanced MS Office (Excel. Word, PowerPoint)
• Excellent  written & verbal communication
• A proactive approach and results-focused
• Should be comfortable in dealing with ambiguity and reach a best possible result
• Must be able to independently identify root causes, gather and analyze data to support hypotheses, and develop an actionable recommendation
• Must be willing and able to travel and work in multiple time zones

Knowledge/Experience:

• 5+ years of experience in a project management or transition management role
• Proven track record of running large projects
• Experience in the insurance/broking or financial services industry will be added advantage

WTW is an Equal Opportunity Employer