Company
WTW (NASDAQ: WLTW) is a global consultant, broker, and solutions provider that helps organizations turn risks into growth opportunities.
Founded in 1828, the company now has over 45,000 employees in more than 140 countries. We provide solutions for risk management, benefits optimization, talent development, and efficient capital utilization to protect and empower organizations and their employees. Our unique perspective uncovers the connections between talent, assets, and vision, driving business performance. Together, we unlock potential.
Business
The Corporate Risk and Broking (CRB) division focuses on the development and delivery of professional insurance, risk management, and consultancy services for businesses, institutions, and (semi-)government organizations. In Belgium, approximately 85 employees work in the CRB division, spread across offices in Zaventem, Liège, and Hasselt. Our company culture is characterized by drive, results-oriented focus, commitment, integrity, and professionalism. Our approach is collegial, informal, and open.
The role
The Account Manager is responsible for providing strategic relationship management and consultative services to an important partnership relationship. He/she will cultivate both the growth and maximization of the existing portfolio and set up commercial activities first for the French region, and later to expand towards Brussels.
For our incoming clients from our WTW network, the account manager will manage for the customers in the Walloon region, the local policies linked to the master policies and to identify opportunities to further develop the local relationship.
Leverages advanced skill set with P&C knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients’ needs to expand business opportunities and further strengthen client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision.
Key responsibilities include, but are not limited to:
- Manage and strengthen WTW’s business relationships with key partners and colleagues within the WTW network, ensuring ongoing collaboration;
- Generate new business by creating commercial activities and prospecting with key partners;
- Maintain regular contact with existing clients to ensure the delivery of high-quality service and address their needs;
- Identify client needs through research and collaboration, presenting relevant products and services to both existing and prospective clients;
- Focus on increasing the profitability of the key partner relationship, ensuring business retention, and recognizing cross-selling opportunities;
- Coordinate necessary resources, such as analytics and risk control, to effectively meet client needs.
